APPRENTICE - LUZ

Description

Job Summary: We are looking for a motivated professional to humanize the patient's journey, providing a welcoming and efficient experience while optimizing care delivery. Key Highlights: 1. Humanize the patient's journey and ensure a welcoming experience 2. Guide patients and optimize care delivery 3. Welcome patients and identify improvements in their experience Dr. Consulta is a primary care company — market leader in São Paulo. We are seeking a motivated individual, ready to learn and take the first steps in their career, to join our growing team! If you identify with the mission of creating and maintaining a safe, healthy, people-focused, and inclusive environment for everyone, this opportunity is for you. Work schedule: 5x2 (Monday to Friday, 8 AM to 2 PM) Location: LUZ Medical Center **RESPONSIBILITIES AND DUTIES:** * Humanize the patient's journey within the Medical Center, delivering a welcoming and efficient experience; * Guide and clarify patients' questions upon arrival, ensuring a friendly and informative reception; * Approach patients at the end of their visit to evaluate the experience provided and identify opportunities for improvement; * Support care-related processes tied to your role, always striving to optimize patient care; * Ensure compliance with PEC (Excellence and Control Standard) procedures across all activities related to your role. **REQUIREMENTS AND QUALIFICATIONS:** * Completed High School education; * Basic computer skills; * Higher education enrollment (preferred). **We offer a comprehensive benefits package to take care of you:** * Medical Assistance, offered according to your eligibility * Meal Voucher and Food Voucher for your daily meals * TotalPass for your physical well-being * Transportation Voucher to facilitate your commute * Daycare Assistance, per CLT regulations, to support early childhood education * Dr. Consulta Card with exclusive health benefits If you possess the above competencies, we’re looking for a professional like you! And if this role doesn’t quite fit, feel free to share it and make a difference. **At Dr. Consulta, we believe respect and diversity are essential to building an environment where everyone can be authentic. We value the uniqueness of each individual, including People with Disabilities, Race, Ethnicity, Age, Gender, Beliefs, Sexual Orientation, and Gender Identity. \#BeYourselfHere** Minimum Education Level: High School (Secondary Education) * Daycare Assistance * totalpass * Transportation Voucher * Food Voucher * Medical Assistance * Meal Voucher