Description: * Completed high school or currently enrolled in higher education; * Experience in related activities. Reception and Patient Care * Greet patients and visitors, providing information about dialysis procedures and appointment hours. * Issue temporary ID badges for visitors and companions, as needed. * Schedule and reschedule dialysis and multidisciplinary team appointments in the Tasy system, according to clinic demand and capacity. * Record patient attendance and absences monthly in the Central de Regulação e Oferta de Serviço de Saúde (CROSS). Authorization and Billing Management * Request Authorization for High-Complexity Outpatient Procedures (APAC) for medications, completing required forms. * Prepare schedules and execute billing for the Outpatient Production Bulletin (BPA) of SUS patients via the municipal health system. * Request hemodialysis password releases from health insurance providers and register invoices in Tasy. Data Updates and Record-Keeping * Collect and maintain up-to-date patient information records, including contact details and health insurance plans. * Record patient weights at the beginning and end of dialysis sessions in the system. Payment and Billing Management * Receive payments for services rendered and manage payment records, issuing receipts and invoices when necessary. * Verify and confirm patient insurance information for billing purposes. * Transmit data entered in Tasy for billing via the health insurance provider’s portal. * Receive and forward authorized documents for billing after patient care. Unit Operations * Ensure unit opening and closing, controlling access. * Send laboratory test requests to the lab. * Monitor patient entry and exit times and notify the transportation team. * Coordinate with hospitals, SAMU (Mobile Emergency Care Service), and ambulance services. * Answer phone calls, take messages, receive visitors, and route correspondence to the responsible department. 2512170202551871262