Description
Job Summary:
Lead commercial strategy and toll product implementation, acting as a bridge between sales, customers, and operations to ensure growth and effective adoption of solutions.
Key Highlights:
1. Lead commercial strategy and toll product implementation
2. Act consultatively in customer relationship management
3. Manage the Sales and Implementation team
Description:
* Bachelor's degree completed.
* Prior experience in commercial areas, preferably B2B.
* Experience in pre-sales, technical presentations, or selling complex solutions.
* Proficiency in Excel and PowerPoint required.
* Experience in software or technology companies is desirable.
* Experience in system implementation and customer onboarding support is desirable.
* Advantage: hybrid commercial + technical profile.
Lead the go-to-market and implementation strategy for the two toll products: nspedagio and qualp (a financial product and route optimization solution), ensuring sales growth, implementation excellence, and real customer adoption of the product. The key challenge is to act as a bridge among sales, customers, and operations—accelerating operational launch per contract terms and ensuring the customer purchases, implements, and uses the solution.
* Directly drive commercialization of the company’s two toll products, promoting solutions across various sales channels.
* Act consultatively in customer relationship management, with strong communication skills, empathy, and focus on customer experience.
* Lead end-to-end commercial processes, ensuring alignment, proposal development, deal closure, and smooth handover to implementation.
* Lead implementation processes for solutions, ensuring customers understand, adopt, and effectively use the products.
* Manage the Sales and Implementation team, conducting management rituals, tracking KPIs, and developing team capabilities.
* Monitor commercial and implementation KPIs, define action plans, and ensure continuous improvement of results.
* Prepare reports, analyses, and executive presentations in Excel and PowerPoint.
* Maintain constant alignment with the company’s other commercial channels to maximize opportunities and ensure consistent delivery.
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