Collections Analyst

Description

Job Summary: The Collections Analyst will ensure clear and ethical financial agreements, strengthening the company through relationship building, strategic communication, and an owner's mindset. Key Highlights: 1. Human-centered approach to collections and negotiations, focused on relationship building. 2. Emphasis on organization, clear communication, emotional intelligence, and discipline. 3. Strong high-performance culture, recognition, and continuous development. At Instituto Deândhela, we don’t just teach productivity, high performance, and communication. **We transform lives.** And now, we’re looking for someone who transforms numbers, deadlines, and agreements into tangible results. **Your Impact in the Game** ----------------------- As a Collections Analyst, you’ll be responsible for ensuring financial agreements flow with clarity, ethics, and excellence — keeping the company financially healthy and enabling ID to grow even faster. Here, collections is not just about collections: it’s about relationships, strategic communication, and an owner's mindset. **What You’ll Do** ------------------------ * Conduct proactive and reactive collections with a human-centered approach; * Negotiate and establish payment agreements; * Monitor delinquency, generate reports, and support decision-making; * Maintain organized and up-to-date records; * Communicate\-clearly and promptly with clients and internal teams; * Act with integrity, discipline, and excellence in every process. **Profile We’re Looking For** ----------------------- * Organization; * Clear and firm communication, without losing empathy; * Ability to maintain emotional control and focus; * Discipline and attention to detail; * Owner’s mindset \+ quick reasoning; * Enjoy working with goals and metrics. **Why ID Is the Best Place for Your Growth** --------------------------------------------------- Here you’ll find: * Wellhub (Gympass); * Health insurance; * On-site meal allowance; * Birthday day off; * Internal mental health program (4 sessions with a psychotherapist); * Access to Mundo Memorável (our learning platform); * Freedom with responsibility; * A strong, vibrant, and memorable culture; * A high-performance team that plays together; * Consistent recognition; * An environment where those who want to grow… grow A LOT. **Hiring Model** ------------------------- PJ (Service Provider) On-site in Alphaville/SP **How to Apply** ---------------------- pessoasecultura@deandhela.com.br (11\) 98474\-1708 Minimum Education: High School (Secondary Education)