Account & Project Manager

Description

Job Summary: We are seeking an Account & Project Manager to oversee social media management, organic KPIs, and paid media coordination, working consultatively within the retail sector. Key Highlights: 1. Primary point of contact and relationship management with the client. 2. Management of communication strategy and identification of opportunities. 3. Development of assistant support, schedule control, and financial management. SA365 is looking for a new Account \& Project Manager to join our Client Services team. We seek a candidate with experience in social media management, monitoring of organic KPIs, and coordination with paid media. It is essential to demonstrate agility when handling a high-volume retail brand, along with strong organizational skills and a process-oriented mindset. Key responsibilities: \- Serve as the primary point of contact and relationship manager for the client; \- Integrate account internal processes with agency support departments; \- Manage the communication strategy developed for the client; \- Provide consultative support by identifying strategic opportunities and recommendations; \- Approve and ensure quality of deliverables produced by the team; \- Manage and develop the account assistant, if applicable; \- Control schedules and workflow; \- Oversee financial management of the account; \- Structure and format new commercial proposals. Requirements: Bachelor's degree in Advertising and Public Relations, Public Relations, Business Administration, or related fields; Organized, proactive profile with strong prioritization skills to manage a demanding, dynamic, and highly active client on a day-to-day basis—anticipating brand needs and contributing consultatively to projects; Proficiency with Google Workspace tools; Experience in client servicing and project management at digital agencies, especially with retail clients; Analytical capability to interpret metrics and reports, strategically guiding the BI team and transforming data into actionable insights for the client; Strong commercial acumen and ability to identify new business opportunities with clients. Desirable: Experience managing social media channels for consumer goods and service companies; Knowledge of digital media planning and buying processes; Fluent English will be considered a significant advantage. Benefits: Flexible benefits; Health and dental insurance subsidy; Birthday day off; Short Friday.