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Job Summary: Professionals responsible for receiving, inspecting, controlling, and organizing materials and equipment, ensuring record accuracy and operational support. Key Highlights: 1. Handles operational demand fulfillment and internal logistics organization. 2. Conducts inventories, prepares reports, and ensures process compliance. 3. Maintains data accuracy and supports material traceability. **Job Description** VP of Customer Service Engineering. Management Directorate – Networks Department. Work Location: Avenida Cruzeiro do Sul, No. 828, Jardim Rochdale – Osasco, CEP 06226-000 Responsibility for receiving, inspecting, controlling, and organizing materials and equipment, ensuring accuracy of physical and system records. Handles operational demand fulfillment, internal and reverse logistics organization, inventory execution, report preparation, and maintenance of warehouse physical conditions and processes, ensuring compliance, standardization, and operational and cross-departmental support. **Responsibilities and Duties** * Receive materials, equipment, and miscellaneous items, verifying quantities, specifications, and physical conditions against requests, invoices, and transportation documents, ensuring compliance with established standards. * Monitor and control material inflow and outflow, ensuring correct system record updates and alignment between physical and system inventory. Maintain data accuracy and support material traceability processes. * Organize, sort, and prepare materials, equipment, scrap, and miscellaneous items for dispatch, internal movement, and distribution, ensuring proper packaging, identification, and logistics per defined processes. * Support technicians and other departments by providing required materials, equipment, and information according to operational demand and current procedures. * Conduct monthly inventories and support periodic inventories, ensuring material integrity, record compliance, and appropriate reporting of discrepancies. Perform internal inspections to assess physical conditions, organization, safety, and workplace infrastructure. * Receive defective equipment from reverse logistics, perform inspection, registration, and forwarding per the reverse logistics process—including shipment to the originating Distribution Center (DC)—ensuring traceability and process compliance. * Prepare monitoring, inventory control, stock movement, and other warehouse-related performance reports, supporting management and decision-making. * Request services, tools, and resources from responsible departments to maintain physical infrastructure, work tools, furniture, and warehouse organization, ensuring suitable conditions for activity execution. * Ensure adherence to established processes, regulations, and standards for warehouse activities, contributing to service uniformity, safety, and efficiency. **Requirements and Qualifications** Completed High School Education—School transcript mandatory. Preferred: Experience in inventory management and logistics; SAP knowledge; Telecom product knowledge; Intermediate-level Microsoft Office proficiency. **Additional Information** Here’s what we offer\* you: At Vivo, we spare no effort to support and value our employees—not only offering excellent benefits but also flexible ones. * Choose the ideal benefit for you and your dependents via a digital platform featuring multiple categories: Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Allowance, Medical Assistance, Dental Assistance, and Life Insurance; * Corporate mobile phone. Yes—a brand-new smartphone for you! * Unlimited voice and data plan! Yes—unlimited! With Vivo’s best mobile network, even faster with Vivo’s 5G! * An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; * Eligibility for annual Bonus or Profit-Sharing Plan (PPR); * Plan your future through our Private Pension Plan; * Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; * Work in an environment that respects your personality, dress style, and individuality—you can be authentically you. \#VemdeVocê * Work remotely up to two days per week. \#Mobility * Enjoy flexible working hours; * Take a day off (Day Off) to celebrate your birthday; * Participate in one of the largest corporate volunteer programs to transform the world; * Access our Educational Development Program offering partnerships with educational institutions at discounted rates; certifications and online courses. * Advance your career through our Internal Recruitment Program, available across Brazil or internationally—we operate in over 17 countries! \#VivoMinhaCarreira * Benefit from numerous initiatives to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a higher quality of life! Available to our employees are consultations with nutritionists, psychologists, social workers, telemedicine, and more! * All our positions are open to persons with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and people’s potential! \#VivoDiversidade \#VemPraVivo We are part of Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect**, bringing people, businesses, and society closer together—building a more connected nation and transforming Brazilians’ lives. We aim to expand autonomy, personalization, and real-time choices for our customers, placing them in command of their digital lives—with security and reliability—all delivered with Vivo’s unique quality. To achieve this, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies enterprise-wide, seeking to connect with the most innovative and collaborative ways of working. We act to foster a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement. At Vivo, culture is the force that transforms strategy into action. We are driven by **Purple Passion**—our unique ability to envision, execute, and overcome barriers with entrepreneurial courage, anticipate trends, and build a future we’re proud of. This energy connects diversity, innovation, and sustainability, transforming purpose into impact through technology and its infinite possibilities. **To embody this essence, we seek people who embrace our 5 Passions**—behaviors reflecting who we are and how we make a difference: * **"The customer’s time is now"**: Immediately resolve what truly matters to the customer. * **"People are our best technology"**: Adopt a constructive attitude, collaborate, and trust in connections. * **"Curiosity works well"**: Act courageously, test new ideas, and learn from every discovery. * **"Simplicity is always possible"**: Get straight to the point, solve with those who matter, and simplify the path. * **"Results are my responsibility"**: Own your actions and outcomes, recognizing that omissions also generate impact. We believe **diversity**—of people, experiences, cultures, behaviors, skills, and attitudes—is a differentiator, reflecting the society we live in. We run a robust internal program grounded in five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and Age 50\+, ensuring a more inclusive culture and a more diverse, representative environment. We are a **technology** company inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. We believe the path to delivering the best experience to our customer begins with delivering a great experience to our employees. **\#VemPraVivo**
