E-COMMERCE ASSISTANT - Pinheiros

Description

Job Summary: An E-commerce professional to provide customer service (pre- and post-sales), answer questions, resolve inquiries and complaints, and track orders to ensure a positive customer experience. Key Highlights: 1. Customer service (pre- and post-sales) 2. Resolving inquiries and complaints 3. Ensuring a positive customer experience A hardware store is seeking an E-commerce Assistant in São Paulo (Pinheiros). **Responsibilities:** Customer service (pre- and post-sales). Answering product-related questions. Resolving inquiries and complaints. Tracking orders and ensuring a positive customer experience. Previous roles such as E-commerce Assistant, Online Sales Assistant, E-commerce Analyst, or E-commerce Operator may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience necessary. **Compensation and Benefits:** * Salary: 1,997.00 * Transportation Allowance **Additional Information:** * Contract: Permanent - On-site. * Duration: Full-time * Working Hours: Business hours.