Infrastructure Specialist

Description

Job Summary: Professional responsible for maintaining and implementing infrastructure automation systems, ensuring availability, security, and efficiency, while leading technical teams and managing projects. Key Highlights: 1. Maintenance and implementation of infrastructure automation systems. 2. Leadership of internal and external technical teams in automation. 3. Project management and operational continuity assurance for BMS (Building Management System) systems. **Responsibilities and Duties** **What You'll Do Daily:** --------------------------------- * Maintain and implement automation systems focused on Claro's infrastructure operations and monitoring. Collaborate with engineering and IT teams to ensure the availability, security, and efficiency of automated systems. * Monitor and validate integration of new Stations and Data Centers into existing automation and management systems, ensuring compliance with standards. * Ensure operational continuity of BMS (Building Management System) and other building and critical automation integrations. * Lead internal and external technical teams (suppliers, integrators, installers) in automation activities. * Ensure technical interface with infrastructure and IT areas for integration of automated systems. * Manage procurement processes and project execution for installation of automation and infrastructure management devices and services. * Develop or approve technical specifications, drawings, diagrams, and documentation for installation and commissioning. * Participate in meetings with Regional Offices, suppliers, and technical stakeholders. * Manage project schedules, risks, and performance indicators for automation projects. **Requirements and Qualifications** #### **We’re Looking For Someone Who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, aiming to meet and exceed their expectations. * Shows a continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity. * Is flexible in challenging existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To Join Our Team, You Must Have:** ------------------------------------------------ * Reside in São Paulo. * Bachelor’s degree in Electrical Engineering, Electronics, Control and Automation, Mechanical Engineering, or related fields. * Knowledge of communication networks (IP addressing, VLANs, TCP/IP protocols) and servers (installation, configuration, and integration of automation applications). * Proven experience in installation projects of automation systems for data centers, telecommunications stations, hospitals, industries, or critical buildings. * Experience managing technical teams and suppliers. * Experience in technical commissioning of automated systems. * Solid knowledge of building and industrial automation systems (BMS, SCADA, PLCs, sensors, Modbus network, BACnet, etc.). * Knowledge of Mission-Critical, Power, and HVAC systems. **Nice-to-Have:** ------------------ * Postgraduate degree. * Knowledge of Zabbix. **Additional Information** At **Claro, people are one of our core values.** With this mindset, we consistently invest in caring for our employees’ health, well-being, and quality of life! To ensure you have the best experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible Work Hours; * Meal and Food Allowance; * Medical and Dental Assistance; * Support for Serious Illnesses; * Support for Dependents with Disabilities; * Pharmacy Benefit; * Daycare/Babysitter Allowance; * Personal Support Program; * Claro Running; * Private Pension Plan; * Life Insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and Partnerships; * Recognition Program for Years of Service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect to make life more fun and productive.”** We combine all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as having the fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million lines ported in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, Claro Gaming), **financial** solutions (Claro Pay), and more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity sectors**. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services provided with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and help us build the future together!