Billing Assistant

Description

Job Summary: Responsible for preparing, monitoring, and negotiating post-surgical processes, with emphasis on customer relations and billing. Key Highlights: 1. Working for a leading company in orthopedic implants 2. Customer and health insurance operator relations 3. Focus on continuous improvement and innovation We are the **MB Group**. With nearly 40 years of experience in the orthopedic implant market, we are a reference in distributing high-quality products to major hospitals across the country. We represent globally recognized brands known for excellence and innovation in healthcare, such as **Aesculap, Orthofix, and Smith \& Nephew**. We stand out for the efficiency of our storage, distribution, and hospital service delivery processes, always in compliance with ANVISA's RDC No. 16 guidelines. More than that, we believe in the power of innovation, continuous improvement, and constant professional development—pillars that sustain our journey and drive our future. **Position Summary:** Responsible for preparing and sending post-surgical documentation to customers, collecting purchase order and billing request approvals, monitoring pending processes, maintaining customer relationships, and negotiating financial values and deadlines to finalize processes. **Responsibilities:** * Customer service (hospitals, health plans, private patients, and physicians); * Support for the sales team via email, phone, and WhatsApp groups; * Preparation of post-surgical quotations, validating instrument technician expenses and inventory return; * Post-surgical quotations and activities on OPME portals (INPART, OPMENEXO, ARIBA, VS SUPLLY, ORIZON, GEAP, GAMA); * Negotiations with health insurance operators regarding post-surgical matters; * Monitoring of pending surgeries performed but not authorized, with health plans and hospitals; * Validation between prior negotiations and materials actually used, for surplus control; * Control of surgical instrumentation expenses; * Tracking receipt of sales invoices (NFs); * Issuance of outgoing invoices with different CFOP codes, correction letters, and SEFAZ submissions; * General administrative routines. **Qualifications:** Bachelor’s degree completed or in progress in Business Administration or related fields; Proficiency in Microsoft Office Suite, preferably intermediate-level Excel; Experience with ERP system VIMAN (VS – OPME) is a plus; Relevant experience: OPME, pre-surgical quotations, scheduling, and billing; Understanding of internal logistics from order entry to billing; Familiarity with OPME portals (INPART, OPMENEXO, ARIBA, VS SUPLLY, ORIZON, GEAP, GAMA); Compensation: R$1\.518,00 \- R$3\.010,88 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site