Customer Service Representative – Night/Early Morning Shift

Description

Job Summary: Provide customer support via Chat, collecting and recording information and resolving inquiries in accordance with company guidelines. Key Highlights: 1. Customer support via Chat 2. 6x1 work schedule 3. 15-day initial training Customer Service Representative – Night/Early Morning Shift We offer the following shifts: 17:40 to 00:00 20:10 to 02:30 FUTURE POSSIBILITY OF REMOTE WORK (EXCLUSIVELY FOR NIGHT SHIFT, NO DEFINITE TIMELINE) What will be your responsibilities? Provide customer support via Chat Collect and record all interaction details in the system Deliver service in compliance with company policies and procedures Resolve customer inquiries and convey necessary information Work Schedule: 6x1 rotation (work 6 days, rest 1 day) Weekend days off (Saturday or Sunday, per schedule) 15-day initial training Compensation and Benefits: Salary: R$ 1\.625,34 Meal allowance (iFood card) Gympass Medical and dental insurance Exclusive partnerships Minimum Education: High School Diploma (Secondary Education) * Food allowance * Meal allowance * Transportation allowance * Medical assistance * Dental assistance * Daycare assistance