Junior Relationship & Community Analyst | Westwing Specifiers Program

Description

Job Summary: We are looking for a Junior Relationship & Community Analyst to activate, engage, and generate sales with specifiers, monitor results, and support campaigns. Key Highlights: 1. Activate, engage, and generate sales with specifiers 2. Map opportunities and create action plans to drive sales 3. Work in an environment that respects your personality and style ### **Hi, nice to meet you! We are Westwing.** We are Brazil’s most **inspirational** e\-commerce platform in the home, décor, and lifestyle segment, and we’re seeking talent for our **Marketing** team! In this role, you’ll be responsible for activating, engaging, and generating sales with our specifier base (partners who recommend/purchase products), monitoring results, and supporting campaigns. If you’re communicative, hands\-on, and analytical, this opportunity is for you!! We operate in a **hybrid model (3 days onsite)**, and our office is located directly across from Parque Vila Lobos, with easy access to the CPTM train station. **Apply now!** **What will be your main responsibilities as a Junior Relationship \& Community Analyst here?** * Proactively contact specifiers (mass and personalized communications) to strengthen relationships, activate the base, and boost results; * Identify opportunities within the portfolio (inactive, low recurrence, high potential) and develop action plans focused on sales generation; * Build and manage a tracking pipeline (activation, recurrence, campaigns, and individual goals); * Support negotiation and prioritization of strategic products for campaigns and initiatives with specifiers; * Monitor program KPIs (GMV, orders, recurrence, activation rate, voucher usage) and consolidate performance reports; * Provide ongoing support to specifiers, clarifying questions regarding voucher usage, commissioning, campaigns, and internal processes; * Assist the coordinator in executing tactical actions to achieve monthly targets. **What are we looking for?** * Degree in Business Administration, Engineering, Communications, or related fields; * Prior experience managing portfolios, relationship management, or B2B customer service; * Experience tracking goals and metrics (KPIs); * Organizational skills and ability to structure pipelines (CRM, spreadsheets, or similar tools); * Strong written and verbal communication skills (proactive, relationship\-oriented profile); * Analytical mindset with results focus; intermediate Excel or Google Sheets proficiency. **What benefits will you receive?** * Flexible meal card (VR) * Transportation allowance (VT) * Health and dental insurance (optional) * TotalPass * Partnerships with universities, technical schools, and language schools * Birthday day\-off to enjoy your special day * Discounts on purchases at Westwing * **Work in an environment that respects your personality, your dress style, your way of being—and allows you to be yourself** **Selection Process Steps:** * Application (Submit your application, complete the form, and finish the Portuguese test on the platform—it’s quick :D) * HR Interview (Online) * Manager Interview (Online) * Finalist Selection * Hiring