FIA Business School is seeking an organized, proactive professional with strong communication skills to support academic routines and student services, assist course operations, and ensure high-quality academic experience. Key responsibilities * Provide student service and support; * Support academic processes from class opening to closure; * Monitor student enrollment and transfer procedures; * Manage and track faculty schedules; * Respond to and guide requests from internal teams, faculty, students, consultants, clients, suppliers, and other FIA departments; * Follow up with faculty on required materials, assignments, and assessments; * Publish materials, assignments, and exams on the student portal; * Prepare classrooms for in-person classes; * Support updating and organizing classroom equipment and teaching resources. Requirements * Currently pursuing or holding a bachelor's degree; * Experience in administrative routines and customer service; * Strong organizational skills and attention to detail; * Ability to effectively interact with diverse stakeholders; * Proficiency in Microsoft Office and academic management systems is a plus. Desired profile We seek a candidate with strong organizational sense, agility, excellent communication skills, relationship-building ability, and a focus on service support and excellence in customer service.
João Silva
Indeed · HR
João Silva
Indeed · HR
