**Responsibilities and Duties** **What awaits you on a day-to-day basis:** --------------------------------- * Engage and develop leadership to strengthen competencies, training plans, succession planning, and strategies for talent retention and professional growth. * Promote organizational climate and culture initiatives, supporting the creation of an ethical, safe, productive, and motivating work environment. * Support organizational efficiency strategies, preparing teams and departments to meet business challenges and drive results. * Lead strategic HR projects in partnership with specialist areas, aligned with business needs. * Ensure organizational structuring and restructuring, conducting job analyses, compensation reviews, personnel movements, and organizational effectiveness diagnostics. * Coordinate performance management cycles, succession planning, and educational development programs according to the HR plan. * Provide consultative support to employees and leaders, resolving requests, analyzing root causes, and proposing continuous improvements to people management processes. **Requirements and Qualifications** #### **We’re looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations; * Shows a consistent commitment to learning, teaching, and developing others, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Residency in São Paulo; * Bachelor’s degree in Business Administration, Marketing, Advertising, Economics, or related fields; * Experience as a Business Partner; * Generalist knowledge across HR subsystems. **Preferred qualifications:** ------------------ Experience in large-scale enterprises * **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we consistently invest in the health, well-being, and quality of life of our employees! To ensure you have the best possible experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a great team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connecting for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as having Brazil’s fastest and most stable mobile internet and the most stable Wi-Fi network, among many other recognitions. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities and serve more than 83 million customers. We have led portability net gains for over five years, with 1.2 million lines ported in 2022. And there’s more: we **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and much more! We have **aerospace presence** (with five satellites in orbit operated by Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core value for Claro. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people toward a better future—combining our services with social investments in **education and citizenship** projects. **So, does this match? #JoinClaro and help us build the new together!**