




Job Summary: An HR operations professional focused on managing the employee lifecycle and daily HR operational tasks, ensuring efficient HR processes and systems. Key Highlights: 1. Management of the employee lifecycle and HR operational tasks 2. Primary point of contact for HR inquiries and issue resolution 3. Member of a team that resolves complex business issues **Job Description & Summary** At PwC, our HR operations professionals primarily focus on managing the employee lifecycle and daily operational tasks related to workforce management. This includes activities such as onboarding and offboarding employees, payroll and benefits administration, absence management, maintenance of employee records, compliance with labor laws and regulations, and handling employee inquiries and issues. These professionals ensure HR processes and systems operate seamlessly to efficiently support our workforce. PwC’s HR operations professionals will focus across all HR and business areas, executing HR-related administrative transactions and activities. You will serve as the primary HR point of contact for resolving, escalating, or routing inquiries as needed, in accordance with HR protocols and guidelines, and will also be part of a problem-solving team that helps resolve complex business issues—from strategy to execution. **Responsibilities:** Professional responsible for handling employee tickets at PwC regarding topics such as: vacation, payroll, benefits, company policies, termination, and others. Drafting communications, analyzing metrics, and performing other routine departmental tasks. **Requirements:** * Currently pursuing a bachelor’s degree in Human Resource Management, Business Administration, or related fields. * Knowledge of HR department routines (vacation, vacation, payroll, benefits, termination, and other routines) \- Experience in customer service. \#LI\-DNI


