PROCESS MANAGER

Description

Job Summary: Process Manager to optimize operations, innovate processes, and ensure compliance to maximize efficiency and reduce operational costs. Key Highlights: 1. Contribute to continuous improvement and process innovation projects 2. Map and analyze business processes to correct distortions 3. Ensure process compliance and proper use of systems **JOB: PROCESS MANAGER** **OPERATIONS** The Operations area aims to ensure that delivered results meet our customers' expectations, always prioritizing quality, agility, and efficiency on the other side. **Responsibilities:** **WHAT WE SEEK:** We are seeking a Process Manager to perform the following activities: * Contribute to continuous improvement projects aimed at maximizing operational cost efficiency through technologies or adaptations to existing systems, suggesting process innovations that help reduce costs or increase the company's operational efficiency. * Monitor process specification procedures to be studied and improved, ensuring optimization based on best practices, with the objective of eliminating rework and optimizing tasks. * Map and analyze critical aspects of current business processes, seeking to correct distortions while observing and monitoring improvement actions. * Identify and document non-conformities, vulnerabilities, and process issues, and suggest corrective actions. * Ensure processes are followed without deviations in conjunction with the proper use of systems, aiming for best-practice process management. * Contribute to the ongoing evolution and improvement of the area by evaluating results (KPIs) and lessons learned from process management. * Perform other duties inherent to the position or as directed by the immediate supervisor, provided the candidate is qualified and such duties align with their knowledge and experience. **Prerequisites:** **Requirements:** * Completed undergraduate degree. * Solid experience in the described or related activities. **Additional Information:** **WORK LOCATION** Alphaville / Barueri \- SP **MODALITY** Hybrid work **COMPENSATION** Market-competitive **BENEFITS** * Medical Assistance \- To take care of your health, your spouse's/partner's, and/or your children's; * Dental Assistance \- Because smiling feels good! * Food and/or Meal Allowance \- For your monthly grocery purchases and/or daily meals; * Flexible Benefit: Amount available for use on food and/or fuel; * Parking and Toll Reimbursement \- Support for your commute to Orizon; * Profit and Results Sharing \- To reward your contribution, as you are part of our results; * Remote Work Allowance \- To support expenses related to remote work; * Childcare Assistance \- Financial support for your children's school tuition fees; * Health and Well-being Program (OrienteMe) \- Supporting emotional and nutritional health is embedded in our culture; * Totalpass \- To support your physical well-being; * Birthday Day Off \- To enjoy your special day however you prefer; * Education Partnerships and Incentives \- Benefit from discounts offered by our partners throughout your learning journey; * Orizon Campus \- At Orizon, we encourage continuous learning and therefore offer a wide range of courses to support your professional development; * Bradesco Benefits Club (discounts at partner stores) \- Save on your purchases and more; * Life Insurance \- To provide support during difficult times; * Private Pension Plan \- To help you plan for your future; * Dress Code: Be yourself! * Beyond the benefits listed above, please note: at Orizon, we value an environment where people feel welcomed and proud to belong. Therefore, beyond collaboration, interaction across various departments, and participation in projects promoting professional and behavioral development opportunities, we also reinforce diversity, equity, and inclusion in our daily habits, ensuring a respectful and equitable environment for all our people.