Concierge

Description

Fares Clinic \| High-quality healthcare accessible to all With over 37 years of history, Fares Clinic provides humanized care across more than 40 medical specialties, including consultations, exams, procedures, and surgeries—all in a single location—ensuring convenience and efficiency for our patients. Our 2\.500m² medical hub offers modern, comprehensive infrastructure, delivering comfort and excellence in every patient interaction. We operate across multiple regions of Greater São Paulo, with units in the North, South, East, and West zones. Our commitment is to the holistic health and well-being of our patients. If you seek to join a purpose-driven, innovative team, come to Fares Clinic. Join us to transform the health of thousands of people! **Website** http://clinicafares.com.br **Responsibilities and Duties** Responsible for delivering an exceptional customer experience, acting as a support point to welcome, guide, and anticipate client needs. Your role is to ensure outstanding service, prompt resolution of requests, and a close, personalized relationship. * Greet customers courteously and personally * Identify needs and provide quick, efficient solutions * Organize and monitor schedules, reservations, or appointments * Support sales processes to increase conversion and satisfaction * Maintain constant communication with internal teams (e.g., commercial, customer service, physicians, etc.) * Ensure a positive experience from start to finish of each interaction * Contribute to customer retention **Requirements and Qualifications** * Completed high school education * Prior experience in customer service (healthcare experience is a plus) * Strong verbal communication and active listening skills * Empathetic, patient, and welcoming demeanor * Organizational and time-management skills * Ability to handle high-volume customer flow **Additional Information** **Salary:** R$ 3\.000 **Working Hours:** Monday to Friday, 7:00 AM to 3:36 PM, and Saturday, 7:00 AM to 1:00 PM; OR Monday to Friday, 9:00 AM to 5:39 PM, and Saturday, 9:00 AM to 3:00 PM. **Locations:** Osasco or Vila Nova Cachoeirinha \- **Benefits:** Transportation Allowance Meal Voucher Basic Food Basket Dental Plan Childcare Assistance for children up to 6 years old Gympass Pharmacy Partnership Program University Tuition Discount Corporate University SESC Access Discount Plan for using Fares Clinic services (extended to dependents) Partner Optics Discount **Join us and make a difference!** Send your resume and become part of our mission to care! **Over 35 years democratizing high-quality healthcare** ------------------------------------------------------- With over 35 years of history, Fares Clinic provides humanized care across more than 40 medical specialties, including consultations, exams, procedures, and surgeries—all in a single location—ensuring convenience and efficiency for our patients. **Why Choose Fares Clinic?** ------------------------------------- **Real Impact:** Join a team of 250\+ physicians and 400\+ professionals who have already transformed over one million lives. **Modern Infrastructure:** Our 2\.500m² medical hubs feature comprehensive infrastructure and cutting-edge technology, delivering comfort and excellence in every patient interaction. **Professional Growth:** Real career advancement opportunities within a continuously expanding company, present across the North, South, East, and West zones of Greater São Paulo. **Recognition:** Competitive salaries and structured career development plans. **Join Us** ------------------- If you seek to join a dedicated, purpose-driven, and innovative team, come to Fares Clinic. Transform the health of thousands of people while building an extraordinary career. Fares Clinic \- Where exceptional talent builds extraordinary careers.