Administrative Assistant / Receptionist

Description

Job Summary: A professional responsible for in-person and telephone support for patients, administrative organization, and team support, with a focus on welcoming care and excellence. Key Highlights: 1. In-person and telephone support for patients and their families 2. Organization of the clinic's administrative routine 3. Administrative support to the therapeutic team CINI Clinic A professional responsible for in-person and telephone support for patients and their families, reception duties, and organization of the clinic's administrative routine, prioritizing welcoming care, courtesy, and excellence in service. Main Responsibilities: * Greet patients and their guardians; * Schedule and confirm appointments; * Provide telephone and WhatsApp support; * Organize medical records and documents; * Provide administrative support to the therapeutic team; * Manage appointment schedules and patient flow; * Provide basic guidance regarding health insurance plans and clinic procedures. Requirements: * Strong verbal and written communication skills; * Organizational ability and proactivity; * Friendliness and professional demeanor; * Ability to work effectively in a team; * Basic computer literacy. Preferred Qualifications: * Experience in medical or therapeutic clinics; * Experience in customer service; * Familiarity with health insurance plans. Compensation: R$1.700,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site