Customer Service Representative

Description

Job Summary: Provide customer support via phone, WhatsApp, and email—clarifying inquiries, recording requests, and tracking incidents with courtesy. Key Highlights: 1. Customer support via multiple communication channels 2. Focus on problem resolution and service quality 3. Opportunity for proactive and organized professionals **JOB POSTING – SAC (Customer Service Department)** **Responsibilities:** Provide customer support via phone, WhatsApp, and email—clarifying inquiries, recording requests and complaints, and tracking incidents. Support problem resolution by directing issues to the responsible departments, always prioritizing courteous and high-quality service. **Requirements:** * Strong verbal and written communication skills * Organizational skills and attention to detail * Ability to interact effectively with the public * Basic computer literacy * Proactivity and responsibility **Preferred Qualifications:** * Prior experience in customer service Employment Type: Full-time CLT Compensation: R$1\.800,00 \- R$1\.900,00 per month Benefits: * Dental insurance * Meal allowance * Food voucher * Transportation allowance