5065: Senior Network Analyst

Description

Job Summary: A professional responsible for administering, maintaining, and optimizing network, server, cloud, and virtual environment infrastructure to ensure high availability and security. Key Highlights: 1. Management and optimization of network, server, and cloud infrastructure. 2. Advanced support, automation, and FinOps activities. 3. Active participation in infrastructure projects and continuous improvement initiatives. The professional will be responsible for administering, maintaining, and optimizing the organization’s network, server, virtual, and cloud infrastructure. They will directly manage firewalls, servers, public clouds (AWS), virtualization platforms, backup tools, and security solutions, ensuring high availability, performance, and service integrity. They will also perform advanced support activities, routine automation, infrastructure project monitoring, and FinOps. **Responsibilities** **Infrastructure and Network Management** * Administer and monitor firewalls (FortiGate and Meraki) to ensure network security and availability. * Administer virtualization platforms (Hyper\-V), Windows and Linux servers, and the AWS cloud environment. * Ensure proper Active Directory management, including creation and maintenance of network users and access controls. * Administer storage systems, switches, and other corporate network components. * Manage corporate telephony. **Operations and Maintenance** * Maintain backup solutions (Veeam), ensuring data integrity and availability. * Execute batch processing routines and other IT operational tasks. * Administer and maintain enterprise tools and systems, including TeamViewer, Distribuidor, CDA, and SIACC. * Ensure third-party access management to organizational systems and resources. * Administer corporate antivirus solutions. * Maintain the Helpdesk environment, supporting the team and ensuring SLA compliance for service delivery. **Support and Service Delivery** * Provide Level 2 support, resolving complex incidents and assisting the Service Desk team. * Deliver direct technical support to end users and interns, ensuring high-quality service and effective issue resolution. **Automation and FinOps** * Implement and automate operational processes using tools such as PDQ Deploy. * Perform FinOps activities, including AWS cost reporting and recommendations for expense reduction. **Projects and Innovation** * Monitor and support infrastructure and networking project implementations. * Actively participate in continuous improvement initiatives for on\-premises and cloud environments. **Requirements and Qualifications** * **Education:** Bachelor’s degree completed in Computer Networks, Computer Science, Computer Engineering, Information Systems, or related fields. * **Professional Experience:** Proven experience in network and server administration, firewalls, backup solutions, advanced support, and cloud environments. Active Directory (AD), Backup and Recovery (Veeam), Windows and Linux Server Administration, AWS – Cloud and FinOps, Firewalls (FortiGate, Meraki), Communication Networks (Switches, Storage, Connectivity), Corporate Systems (TeamViewer, Distribuidor, CDA, SIACC), Corporate Telephony, Process Automation (PDQ Deploy, PowerShell or equivalents). São Paulo – Anhanguera Region Hybrid model (3 days onsite) Company-provided shuttle departing from strategic stations: Barra Funda, Jabaquara, and Tatuapé