Job Summary: We are seeking a Customer Service Expert to transform opportunities into incredible experiences — someone passionate about innovation and generating positive impact. Key Highlights: 1. Dynamic customer support via phone, chat, WhatsApp, and email 2. Focus on innovation and positive impact on customers 3. Helping customers save money and enjoy the best of life **Transform opportunities into incredible experiences! Join our team!** **Are you passionate about innovation, do you enjoy working in a dynamic environment, and do you love helping people save money and enjoy the best of life? ✨** **We are looking for someone passionate about making a positive impact on our customers’ daily lives.** **\#JoinTP** **Day-to-day responsibilities of the Expert:** Customer service via phone, chat, WhatsApp, and e\-mail for purchases made on the product’s online store, assisting customers with requests such as: clarifying doubts, providing order status updates, and supporting customers with questions and issues related to invoices. **Salary:** Starting from R$ 1\.623,50 \+ Variable Compensation \+ Benefits **Working Hours:** 08:00–14:20 \| 13:40–20:00 **Schedule:** 6 days on / 1 day off (alternating weekends between Saturday and Sunday) **Work Location:** Água Branca \- SP \| On-site **What We’re Looking For (Requirements):** Must be of legal age; Completed high school education Customer service and Sales/Upselling experience is desirable **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in benefits — and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth within the company! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR — we recognize and reward your performance. * Meal Voucher and Food Voucher. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and consigned credit. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health Plan including dependents — we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that attending all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP — good luck!**
João Silva
Indeed · HR
João Silva
Indeed · HR
