Collections Assistant

Description

Job Summary: We are seeking a Collections Assistant to provide humane and empathetic service to delinquent customers, conducting respectful and empathetic negotiations. Key Highlights: 1. Providing humane and welcoming customer service 2. Focus on negotiation and financial regularization 3. Opportunity to build customer relationships **CARTÃO DE TODOS M'BOI MIRIM \- COLLECTIONS ASSISTANT** We are looking for a **Collections Assistant** to focus on **humane customer service** for delinquent customers, conducting negotiations, monitoring payments, and contributing respectfully, empathetically, and professionally to financial regularization. We seek candidates with strong communication skills, organization, responsibility, and customer relationship abilities, always prioritizing service quality. **Main Responsibilities:** * Conduct collections and negotiations with customers; * Provide humane and welcoming customer service; * Monitor payments and executed agreements; * Update service records and information; * Manage customer relationships, seeking appropriate solutions for each situation. **Desired Qualifications:** * Strong verbal and written communication skills; * Aptitude for public-facing service; * Negotiation skills; * Organization and proactivity; * Professional and empathetic demeanor. **Compensation and Benefits:** * **Salary: R$ 2\.100,00** * **Meal Voucher: R$ 31.00 per day** * **Transportation Voucher: R$ 10.60 per day** * **Weekly and monthly performance bonuses** * **TotalPass** * **Refuturiza Courses** **Working Hours:** * **Monday to Thursday:** 8:00 AM to 6:00 PM * **Friday:** 8:00 AM to 5:00 PM We seek professionals residing near our unit, located at the following address: **Estrada do M'Boi Mirim, 4082 \- Jardim Angela, São Paulo \- SP, 04905\-003\.** Interested? Contact me at: \+55 11 91363\-6587 or send your resume via email: **joao.oliveira@grupoevaristo.com.br.** João Vitor. Minimum Education: High School Diploma (2nd Degree)