As a Market Intelligence Analyst, you will be responsible for equipping the team with market benchmarks, identifying "Value Leaks" in specific verticals, and analyzing global competition. Do you fit the profile? Apply now! **Responsibilities and Duties** Key responsibilities: **Experience in** competitive intelligence or market research. **Technical Knowledge:** * Familiarity with analyst reports (Gartner Magic Quadrants, Forrester Waves). * Proficiency in data analysis tools (Tableau, Power BI, or basic SQL). * Ability to synthesize technological trends (e.g., AI Index 2026\) into "Battlecards" for the sales team. * Mapping of partner ecosystems and new market entrants in the CX Agentic space. **Requirements and Qualifications** * **Bachelor's degree completed;** * Power BI experience is mandatory; * Advanced English; Spanish is desirable. **Additional Information** **Working Hours** From 9:00 AM to 6:00 PM \- remote work model with occasional office availability. **Work Schedule** Shift pattern: 5x2 \- Days off on Saturdays and Sundays **Benefits** * Meal voucher and/or food allowance; * Life insurance; * Funeral assistance; * Childcare allowance / Allowance for children with disabilities; * Discounts on Partner Products; * Dental care; * Medical care; * Discounts on Gyms / Sports Activities; * Educational partnerships offering course discounts; * Career development plan. **Work Location:** Rua Paul Valery, 255/4th floor \- Chácara Santo Antônio \- Granja Julieta At **Atento Digital**, we drive **authentic connections** through **digital solutions** that make a difference. Here, you’ll find opportunities to work on high-impact projects in social media and digital experience, helping global brands connect with their audiences in relevant, agile, and personalized ways! **Who are we?** We are leaders in Business Transformation Outsourcing (BTO), **combining advanced technology with a human touch** to revolutionize customer experience (CX) between brands and consumers worldwide. We operate in **17 countries**, with over **95 contact centers** and **110,000 workstations**. We serve more than **400 clients**, including many global giants across technology, telecom, finance, healthcare, retail, and more. **We welcome you with open arms!** Working with us means diving into a universe where technology, creativity, and empathy go hand in hand. If you love the world of social media, resonate with trends, and believe in the power of people, this is your place! All our positions are open to persons with disabilities and beneficiaries rehabilitated by Social Security. We believe in a **diverse, inclusive, and opportunity-rich workplace!** Tip: Keep your information always updated and complete, and try to complete one application process before starting another, agreed?
João Silva
Indeed · HR
João Silva
Indeed · HR
