Junior Approval Coaching Analyst

Description

We stand alongside physicians throughout their entire journey and seek individuals who align with our purpose, values, and culture to join our team. Let’s transform healthcare together—with those who embrace medicine as their vocation! This is an open position in the **Continuing Education** division, offering a **hybrid work arrangement in São Paulo/SP.** As a **Junior Approval Coaching Analyst** at Afya, your primary objective will be to ensure educational support for students enrolled in Medcel’s preparatory courses by applying personalized strategies tailored to individual needs—focused on delivering the best possible learning experience. **All our opportunities are open to people with disabilities (PwD) and INSS-rehabilitated individuals.** ----------------------------------------------------------------------------------------------------- **Responsibilities and duties** **HOW YOU’LL TRANSFORM HEALTHCARE DAILY:** * Provide educational support to students, identifying individual needs and challenges; * Implement personalized mentoring and guidance strategies; * Foster student engagement, motivation, and ongoing support; * Proactively address requests and drive improvements to the educational experience; * Record and monitor student interactions and progress. **Requirements and qualifications** **WHAT WE’RE LOOKING FOR (though we don’t expect any single candidate to meet all criteria):** * Completed undergraduate or technological degree; * Experience in customer service; * Technical knowledge: Teaching methodologies, human behavior, motivational techniques, and Microsoft Office Suite; * Skills and attitudes: Active listening, strong communication, empathy, and high proactivity. **Additional information** **️ PEOPLE ARE OUR GREATEST ASSET—which is why we offer benefits and partnerships for our team.** **Key benefits below:** **For daily life:** * Meal allowance / food voucher; * Flexible working hours and locations (for Remote positions); * Transportation allowance (for Hybrid or On-site positions); **Salary enhancement:** * Profit-sharing program (PLR); * Multibenefit plan: Flexible benefit via Flash Card, usable as preferred. **Family, Health, and Well-being:** * Gympass / Wellhub; * Psicologia Viva (online platform for consultations with psychologists and nutritionists); * Health and dental insurance; * Life insurance; * Extended parental leave (up to 6 months for mothers and 20 days for fathers); * Rede D'Ór: Support and essential health information for mothers and babies through a network of accredited nurses; * Birthday Day Off (one paid day off to be taken on your birthday or anytime during your birth month). **Development and Learning:** * Platform with diverse courses to enhance your knowledge (UCA); * Language academy (AIA); * Leadership development program; * Discounts on undergraduate and postgraduate courses across Afya’s educational institutions. **Bonus for Medical Instructors:** * Premium subscription to Afya iClinic and Afya Whitebook **THE LARGEST ECOSYSTEM OF MEDICAL EDUCATION AND PRACTICE SOLUTIONS IN BRAZIL.** The Afya brand was launched in 2019, but our story began much earlier. We emerged from the merger between NRE Educacional—the largest group of medical schools in Brazil, founded in 1999—and MEDCEL, a leading provider of residency exam preparation courses. Through rapid growth, we have acquired new educational institutions over recent years—now totaling over 30 across Brazil—as well as more than 10 startups delivering digital solutions for medical practice—including Afya Whitebook, Afya iClinic, Afya Papers, Glic, and Cliquefarma. Visit afya.com.br to learn more about our history and full portfolio of solutions. Afya has been a publicly traded company since 2019, with shares listed on the Nasdaq stock exchange in the United States. In 2023, we also made our shares available on the Brazilian stock exchange, B3. Learn more at ir.afya.com.br. **Our purpose is to transform healthcare together with those who pursue medicine as their vocation.** To achieve this, we rely on a team of 10,000 curious, collaborative, committed, adaptable, and results-driven professionals—from every corner of Brazil, with diverse accents, yet speaking the same language, united by a shared purpose. If you identify with the Afya way, **join us in transforming healthcare through education and technology**. \#VemSerAfya