Support / Monitoring Analyst

Description

Job Summary: We are seeking a Mid-Level Support/Infrastructure Analyst to provide ongoing support for trading systems and assist clients in the financial market. Key Highlights: 1. Working for an innovative and growing company in the financial market 2. A challenging, creative, and relaxed work environment 3. Opportunity to work with trading technologies and systems We are the only comprehensive solution for the financial market! Evertec is a technology company specialized in financial services, with over 27 years of experience in the market, presence in 26 countries across Latin America and the Caribbean, and more than 11 billion transactions processed annually. We offer a complete portfolio of software solutions, merchant acquiring, payment processing, and payment technologies, supporting the digital transformation of financial institutions, enterprises, and fintechs. Our commitment lies in technological excellence, financial inclusion, and generating sustainable value for our customers, employees, and partners. Requirements: Who we are looking for to join our team: We seek a **Mid-Level Support/Infrastructure Analyst** eager to join one of Brazil’s fastest-growing companies, offering a distinctive, creative, challenging, and relaxed environment. Here, we are curious, build authentic relationships, think “outside the box,” break barriers, and celebrate our achievements! The professional will work at one of our clients and face the following challenges: **What do these teams do?** This team is responsible for maintaining trading systems for listed products (Equities, Derivatives, and Fixed Income), as well as providing support to B3 clients and internal users. **Main Responsibilities** * Validation of components within the trading platform; * Incident logging and escalation; * Support / Incident Management for business and infrastructure applications in the production environment serving B3. The primary objective is to restore normal service operations, prioritized according to their criticality to the company; * Monitoring project deployments into production; * Implementing changes. **Job Requirements** * Bachelor’s degree in IT or related field; * Proficiency with Linux and Windows server platforms; * Knowledge of networking fundamentals and TCP/UDP protocols; * Familiarity with SQL Server databases; * Understanding of Agile methodology; * English: Intermediate level; **Preferred Qualifications** * Experience with monitoring tools (Zabbix, HPO O.M.I, CA Spectrum, or Dynatrace) and automation tools (Control-M); * Knowledge of BIG-IP (F5); * Proficiency in PowerShell, Shell Script, and/or Python; * Familiarity with Redis; * Advanced Linux knowledge with emphasis on networking; * Understanding of the FIX (Financial Information Exchange) protocol; * Experience in a stockbroker’s trading operations center Benefits Our benefits: * Partnership club * Gympass * Health insurance * Meal allowance * Life insurance * Transportation allowance * Flexible benefits (you choose the benefits that best suit your needs). If this opportunity resonates with you, it could be yours! Send us your resume. ✔ Learn more about Sinqia at: www.sinqia.com.br and follow us on social media