At Alstom, we understand mobility and what moves people. From high-speed trains, metros, monorails, and trams to turnkey systems, services, infrastructure, signaling, and digital mobility, we offer our diverse customers the industry’s broadest portfolio. Every day, 80,000 colleagues lead the way toward greener and smarter mobility worldwide—connecting cities while reducing carbon emissions and replacing cars. Position located in Presidente Altino. Field problem resolution for Alstom products to ensure their availability. **Responsibilities:** * Resolution of issues during warranty period in the field, as well as pre-warranty and commissioning activities, including investigation and repairs. * Execution of fleet verification activities. * Reporting and recording any deviation (failure/event) in the failure management tool. * Application & reinforcement of Alstom’s and the Customer’s EHS standards & PI process safety rules. * Execution of test procedures, problem correction, system performance evaluation, and component failure analysis prior to sending for repair. * Supporting implementation of field modifications. * Supporting technical investigations together with Engineering and internal/external suppliers. * Recommending preventive and corrective maintenance actions. * Ensuring smooth communication regarding interventions & operations during problem resolution and supporting shift handover. **Qualifications & Experience** * Technical education (electrical/electronic). * Basic IT knowledge. * Minimum 1 year of experience as a technician in problem resolution/investigation/testing (mechanical or electrical/electronic). * Product knowledge. * EHS knowledge and exposure. * Fluent in Portuguese; basic English, preferably intermediate. * Willingness to travel (short- and long-term assignments), nationally and internationally. You don’t need to be a train enthusiast to thrive with us. We guarantee that when you board one of our trains with friends or family, you’ll feel proud. If you’re ready for the challenge, we’d love to hear from you! **Equal Opportunity Statement:** Alstom is an equal opportunity employer committed to creating an inclusive workplace where all employees are encouraged to reach their full potential and individual differences are valued and respected. All qualified candidates are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. **Job Segment:** SEM, Marketing