Collections Coordinator

Description

Job Summary: Results-oriented professional with an analytical and strategic profile for decision-making in the collections area, aiming to increase the customer's purchasing power. Key Highlights: 1. Strategic management of internal and external collections 2. Risk KPI management and team development 3. Preparation and presentation of committees to the executive board Description: About the position: The professional will be responsible for efficiently and objectively delivering results, possessing an analytical and strategic profile for making key decisions in the collections area. We seek a customer-focused profile that provides tools and intelligence to enhance the customer's purchasing power. Main responsibilities: * Management of the Internal Collections Strategy/Collection Framework; * Management of Advisory Deliverables in External Collections; * Responsibility for managing Collection Models — Invoice Scoring and Collection; * Management of the Credit Portfolio — PDD, Loss, and Loss Recovery; * Responsibility for Risk KPIs — OVER, ROLAGENS, EFIC, among others; * Management and development of the Collections Analyst team; * Responsibility for preparing, analyzing, and presenting committees to the executive board. Mandatory requirements: * Advanced Microsoft Office suite * Completed Bachelor’s degree in Business Administration or related fields. Desirable requirements (advantage): * Experience in Financial Services Operations * Experience in Private Label segment; * Experience in the retail segment; Benefits: * Meal allowance; * Transportation allowance; * Attendance bonus; * Health insurance; * Active Life — access to telemedicine, sports services, and fitness applications — Wellhub (formerly Gympass) or Total Pass (discount according to selected plan); * Partnerships with educational institutions, tuition discounts Work schedule and working hours: * 220 hours per month — Monday to Friday, 8:00 AM to 6:00 PM. * 100% on-site work. 2601010046291737126