Senior Quality Analyst

Description

Job Summary: The professional will ensure the brand's quality standards, working closely with operations, with emphasis on processes, people, and continuous improvement. Key Highlights: 1. Close collaboration with operations and focus on continuous improvement. 2. Strong leadership and assertive communication for team training. 3. Critical thinking and attention to detail to ensure quality. Ensure the brand's quality standards by working closely with operations, focusing on processes, people, and continuous improvement. **Responsibilities and Duties:** * Ensure compliance with the brand's quality standards across all operations. * Identify deviations, propose corrective actions, and train teams on operational processes. * Monitor operations across rotating shifts, including weekends. * Provide technical guidance, prepare quality reports, and develop improvement action plans. * Monitor the brand's customer satisfaction levels, collaborating with operations to identify root causes and define corrective action plans. * Implement and uphold a culture of verifying quality standards for all inputs prior to the start of each shift. ### **Candidate Profile** * Prior experience in quality control, preferably in industrial kitchens, food service, or collective catering. * Experience with operational processes, internal audits, and monitoring quality indicators. * Availability to work rotating shifts and weekends as scheduled. ### **Behavioral Competencies** * Leadership and assertive communication. * Attention to detail and critical thinking. * Organization and discipline. * Teaching ability for guiding and training operational teams. * Owner mindset, focused on delivering positive impact on results and team engagement. ### **Benefits** * Transportation Allowance * Meal or Food Allowance * Medical and Dental Assistance * Life Insurance ### **Additional Information** Work Model: On-site Start Date: Immediate Minimum Education: Bachelor's Degree