Job Summary: This Quality Analyst will be an agent of transformation, focused on mapping internal processes to ensure the evolution of quality, operational efficiency, and continuous improvement. Key Highlights: 1. Protagonist in the evolution of internal quality and operational efficiency 2. Agent of transformation for continuous improvement and standardization 3. Strategic involvement focused on certifications and results **Quality Analyst** ------------------------- (100% on-site position) **Focus on Internal Process Mapping.** Be a protagonist in the evolution of the company’s internal quality, ensuring that processes are structured, optimized, and aligned with industry best practices. This professional will serve as a **transformation agent**, promoting **operational efficiency, standardization, and a culture of continuous improvement**, working closely with management to drive sustainable growth and organizational excellence. ### **Main Responsibilities** * **Analyze and redesign internal processes**, identifying bottlenecks, risks, and opportunities for optimization. * **Conduct interviews and workshops with managers and teams**, mapping current workflows and proposing more efficient and integrated practices. * **Develop and review procedural documents**, such as **SOPs, Work Instructions, and flowcharts**, ensuring clarity and compliance with internal policies. * **Prepare process implementation plans**, monitoring schedules and ensuring execution within defined deadlines. * **Train and engage teams** in newly implemented practices, ensuring understanding and adoption of changes. * **Serve as the focal point for internal and external audits**, supporting efforts toward **quality certifications** (e.g., ISO 9001, 14001, among others). * **Monitor performance indicators**, providing insights and strategic recommendations for decision-making. * **Promote a culture of quality and continuous improvement**, encouraging collaboration, innovation, and sustainable results. ### **Soft Skills** * **Clear, empathetic, and assertive communication**, with the ability to translate needs into practical solutions. * **Organization, autonomy, and sense of priority**, to efficiently manage multiple projects. * **Systemic vision and analytical thinking**, connecting processes and outcomes across different departments. * **Ability to lead change**, mediating conflicts and fostering team engagement. * **Proactive, results-oriented attitude**, with focus on consistent delivery and continuous improvement. ### **Technical Requirements** * Bachelor’s degree in **Business Administration, Production Engineering, Quality Management, Process Management**, or related fields. * **Advanced Excel** proficiency and expertise in data analysis tools. * Solid experience in **process mapping, standardization, and improvement**. * Hands-on experience in **developing and implementing SOPs, Work Instructions, and operational workflows**. * Knowledge of **quality methodologies** (e.g., PDCA, 5W2H, Kaizen, etc.). * Experience in **facilitating internal training sessions** and conducting alignment meetings. ### **Desirable Differentiators** * Experience in **ISO certification processes** (e.g., 9001, 14001, etc.). * Familiarity with **process modeling tools**, such as **BPMN, Bizagi, or similar**. ### **Join this growth movement!** If you are passionate about **processes, quality, and efficiency**, and enjoy **building solutions that make a difference**, grow with us! Minimum Education Level: Bachelor’s Degree