



Includes: This listing refers to technical assessment services for computer systems. What is included: - Analysis of the problem reported by the customer - Diagnosis of the system or equipment - Clear technical guidance on the best solution - Detailed quotation provided before service execution Services that may be performed after the assessment: - Windows formatting and installation - File backup and recovery - Virus removal and system optimization - Computer assembly, maintenance, and upgrades - Network, Wi-Fi, and printer configuration - On-site or remote technical support The listed price applies only to the technical assessment. No additional services will be performed without the customer’s authorization. – Not included: This service does NOT include: - Execution of repairs or services without prior approval - Parts, components, or accessories - Software licenses (Windows, Office, antivirus, etc.) - Travel costs, where applicable - Services not described or outside the scope of the assessment – Additional Information: After purchase, communication must be conducted exclusively via Mercado Livre’s chat. Support may be provided on-site or remotely, depending on necessity and availability. For on-site support, time and location will be arranged in advance via chat. Travel fees may apply and will be disclosed prior to service. Service response and execution time varies depending on the type of issue identified. No additional services will be performed without the customer’s prior authorization. This listing refers to the initial technical assessment.
