Administrative Coordinator

Description

* Develop and prepare, together with teams, periodic activity reports for departments. * Coordinate patient follow-up and return, ensuring all patients are informed, when necessary, about their progress according to referral guidelines. * Ensure responses to requests are delivered within deadlines and comply with clinical, legal, and care standards. * Conduct analyses for other departments based on received cases to promote improvements in service delivery. * Analyze and monitor departmental demand planning according to objectives and deadlines. * Coordinate execution and approval within established deadlines. * Monitor information regarding changes and other verifications conducted by the department. * Track patient appointments, reporting the most critical cases. * Manage the development of manuals and other support materials. * Ensure adherence to deadlines. * Perform administrative management of staff. * Provide feedback to department staff. * Monitor team productivity. * Analyze processes, indicators, and routines to develop action plans or new projects aimed at improving departmental performance. * Develop and organize training sessions. * Visit units for training and guidance. **Education**: Completed Higher Education **Experience**: Minimum 3 years of experience in team leadership and administrative roles. Prior administrative experience in healthcare is a plus. **Technical Competence**: Intermediate knowledge of Microsoft Office Suite. Knowledge of the SIGA system is desirable. **Behavioral Competence**: Good communication; Flexibility and adaptability; Customer and results orientation; Interpersonal relationship skills; Creativity and innovation; Conflict management; Deadline adherence; Organization; Proactivity; Time management; Negotiation skills; Teamwork; Curiosity and research mindset; Problem-solving ability. Minimum Education Level: Postgraduate Degree – Specialization/MBA