Department Operations LevelExperienced (Individual Contributor) LocationSão Paulo The Operation teams at Shopee covers the operational end\-to\-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. **About the Team:** Responsible for providing environmental support activities at the SOC and regional Hubs, including waste management, sustainability projects, and compliance with legal requirements.**Job Description:*** Daily on-site operational monitoring at SOCs; * Remote and on-site operational monitoring at management Hubs; * Waste load release; * Monitoring and scheduling of pest control visits at operational units; * Monitoring of internal, external audits and regulatory inspections; * Environmental-focused operational training; * Participation in HSE campaigns; * Environmental onboarding implementation; * Management of fixed QLPs subcontracted for waste management contract fulfillment; * Document management and issuance: transport documents, environmental license and authorization conditions; * Development and maintenance of procedures; * Issuance of environmental documents to meet legal requirements; * Consumption KPI management; * Implementation of environmental processes and projects interfacing with multiple departments as per established strategic planning; * Change management and deployment of new units during expansion / relocations; * Management of subcontracted companies for waste management, pest control, drinking water quality, and legal compliance; * Regulatory legislation management to meet legal requirements; * Response to and containment of environmental incidents; * Qualification of waste disposal and transportation vendors **Requirements:** Requirements Bachelor’s degree in Environmental Management, Environmental Engineering, or related fields; Proficiency in Microsoft Office / Google Sheets; In-depth knowledge of environmental legislation; Knowledge of waste management; Solid waste management; Valid Brazilian driver’s license (Category B) Benefits Medical and dental insurance, extended to dependents, and group life insurance; Partnership with Gympass and TotalPass; Flexible meal/food allowance; Transportation allowance, mobility allowance, or on-site parking; Flexible benefits; Zenklub and Conexa; Pet care assistance; Exclusive benefits for employees with children; Discretionary annual bonus tied to performance. (Include only for corporate positions and/or adjust to SPX) Inclusive Pharmacy Allowance for employees with disabilities; Inclusive Development Allowance for children with disabilities Diversity and Inclusion We value diverse talent and encourage applications from people of all backgrounds, without distinction based on race, gender, sexual orientation, disability, age, or any other characteristic. We continuously work to foster an inclusive environment through initiatives and affinity groups that strengthen an increasingly inclusive culture. We want to be the place where you can be your authentic self, grow autonomously, and contribute to shaping the future alongside us. It is precisely this diversity that enables us to generate impact and build the future of e-commerce in Brazil. WHAT MAKES YOU UNIQUE MAKES US BETTER AND OUR IMPACT LEAVES A MARK!
João Silva
Indeed · HR
João Silva
Indeed · HR
