Clone: Manager

Description

Job Summary: The Manager oversees all daily operations, ensures excellence in customer service, manages the team, and achieves financial and operational goals. Key Highlights: 1. Team leadership and management 2. Focus on service quality and customer satisfaction 3. Restaurant operations and financial management **Mission** The Manager is responsible for supervising all daily site operations, ensuring excellent customer service, managing the team, and guaranteeing that financial and operational targets are met. This position requires exceptional leadership, organizational, and communication skills, as well as a solid understanding of restaurant management practices. **Daily Routine** * Supervise daily restaurant operations to ensure service quality and customer satisfaction; * Monitor and maintain food hygiene and safety standards; * Manage inventory control, place orders, and control costs; * Establish work schedules and ensure appropriate staffing levels; * Motivate and develop the team to achieve high performance and engagement; * Resolve customer complaints and issues efficiently and professionally; * Ensure customers receive high-quality service and a satisfying experience; * Monitor and analyze sales, expenses, and profits, adjusting strategies as needed to meet financial targets; * Manage the restaurant’s budget, control costs, and maximize profitability; * Ensure the restaurant complies with all health and safety regulations; * Conduct regular audits and inspections to maintain compliance. Work Location: RAINHA CLODOMIRO Working Hours: 11:00–19:20 Requirements: * Bachelor’s degree in Business Administration, Gastronomy, Hospitality Management, or related fields; * Experience in administrative and/or human resources activities; * Proficiency in Microsoft Office: Word, PowerPoint, and intermediate-level Excel spreadsheet skills; * Prior experience as a restaurant/bar manager or in a supervisory role within hospitality. **Competencies** * Excellent leadership and team management skills; * Ability to work under pressure and solve problems effectively; * Solid knowledge of inventory control, food safety, and customer service practices; * Strong communication and interpersonal skills; * Collaborative mindset, determination, and flexibility; * Initiative, creativity, and self-motivation; * Communication skills and strong interpersonal relationships; * Planning and organization; * Discipline and commitment.