Job Summary: Professional responsible for software installation and maintenance, user support, and alignment with health and safety principles. Key Highlights: 1. Comprehensive technical support (hardware, software, and operating systems) 2. Preventive and corrective maintenance of software 3. Remote and on-site user support ###### **São Paulo, SP****The company accepts applications from candidates residing in São Paulo and nearby cities** ###### **Junior/** **Trainee** ###### **To be negotiated** ###### **CLT employment regime** **Job Details** -------------------- **Requirements:** --------------- * Completed degree in Information Technology, Information Systems, Computer Science, or related fields * Basic knowledge of technical support (hardware, software, and operating systems) * Experience or familiarity with Windows and Office suite / Microsoft 365 * Basic networking knowledge (TCP/IP, DNS, DHCP) * Basic knowledge of incident creation and tracking (ITSM / Service Desk) * Ability to provide remote and on-site user support * ITIL knowledge or familiarity with best support practices is desirable **Responsibilities:** --------------- * Plan and execute software installations; perform preventive and corrective maintenance of installed programs; train users on program usage; provide support to users of various software applications deployed across the company. Carry out all activities in alignment with health, safety, and environmental principles. **Additional Information:** ----------------------- * Corporate/SP; * Monday to Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM; * Availability for training. **Requirements** -------------- ### **Minimum Education Level** Completed undergraduate degree **Benefits** -------------- Medical assistance Dental assistance Partnership agreements with affiliated companies Life insurance Meal voucher Transportation voucher Product discounts Food voucher ### **About Rede D'Or** Founded in 1977 as “Cardiolab”, Rede D’Or currently operates 75 owned hospitals and 3 managed hospitals, along with 55 oncology clinics across the states of RJ, SP, MG, PE, BA, MA, SE, CE, AL, PB, PR, MS, PA, and DF. It manages multiple brands, with a stronger presence in Rio de Janeiro under the “D’Or” brand; in SP, under “São Luiz”; in PE, under “Esperança”; in DF, under “Santa Luzia” and “Santa Helena”; in MA, under "UDI"; in BA, under "São Rafael"; in SE, under "São Lucas"; in PR, under “Santa Cruz”; in MG, under “Biocor”; in MS, under "Proncor"; in PB, under “Nossa Senhora das Neves”; in CE, under “São Carlos”; and the premium brand "Star" in RJ, SP, and DF. On December 23, 2022, Rede D’Or significantly strengthened its value proposition through the business combination with SulAmérica—the largest insurance company in Brazil and one of the country’s leading healthcare operators. Operating across health and dental insurance, life and personal accident insurance, asset management, and private pension, SulAmérica employs over 4,000 people and serves more than 7 million customers nationwide. We believe in our responsibility to contribute toward a fairer, more inclusive society with equal opportunities; therefore, all our job openings are open to individuals from diverse backgrounds and circumstances, including persons with disabilities. If you are a qualified professional, innovative in mindset, and up-to-date with the latest developments in your field, join our team. We offer more than jobs—we offer opportunities for you to make a difference.