We are more than a machine—we are people who transform and **create infinite possibilities**. We work to **simplify and accelerate businesses for everyone**, offering intelligent financial solutions. Here, we invest in **technology**, promote **development**, and foster **innovation** to forge new possible paths and generate positive impact worldwide. At Cielo, we work with **autonomy** to write our own journey, **freedom** to be who we are, and the opportunity to **make things happen**. We are a team that **dreams collectively**, delivering a comprehensive experience while focusing on the physical and mental well-being of our 6,000+ employees and their families. We believe in **inclusion and welcoming** all people, honoring their uniqueness and diverse life experiences. Let’s achieve your dreams together! Together with you, in infinite possibilities. **\#RiseUp \#JoinCielo** **Responsibilities and Duties** ----------------------------------- **There’s a place for you in this mission:** * Manage the retail sales team distributed across the entire state; * Deliver exceptional customer service; * Analyze portfolio performance indicators and report findings to management; * Encourage/support/assist sales executives in generating new business opportunities for the company; * Prospect new customers and retain existing ones to drive volume and revenue growth; * Develop strategies to boost results: implement effective sales actions (merchant onboarding/recoveries/churn reduction); * Execute travel and route planning with the team; * Maintain a highly engaged, high-performing team focused on results; * Conduct frequent visits to regional offices within your portfolio; * Sustain a positive organizational climate. **Requirements and Qualifications** ------------------------------ **What does the \#CieloTeam expect from you?** * Completed undergraduate degree; * Experience in commercial roles, especially managing retail portfolios via door-to-door sales; * Proven leadership experience with commercial teams, including setting feedback agendas and driving continuous improvement; * Coaching and supporting team members during field visits and in prospecting and retention strategies, ensuring goal achievement and accurate data entry into systems; * Developing and motivating the sales team by fostering a collaborative and safe environment; * Ability to analyze KPIs and performance metrics; * Valid and active Brazilian driver’s license (Category B); * Residency in Guaianases or nearby areas; **What boosts your chances?** * Strong communication skills for interacting with customers, partners, and internal departments; * Experience in merchant acquiring/financial products and/or telecommunications. **Additional Information** -------------------------- #### **Why embrace infinite possibilities alongside us?** * Medical and dental insurance; * Annual variable compensation (PPR); * Meal and food allowances; * Remote work allowance; * Life insurance; * Home and auto insurance; * Family funeral assistance; * Private pension plan; * Access to expert support channels (nutrition, psychology, gynecology, etc.); * Vaccination campaign; * Access to numerous courses on our Educa learning platform; * Wellhub; * Healthy Pregnancy Program; * Extended maternity and paternity leave; * Childcare allowance; * Company fleet vehicle. **Cielo is for everyone!** ------------------------------------ We understand the magnitude of challenges facing Brazil and the world—and we’re ready. We seek people who share our passion for technology and customer service, and who want to lead the next wave of market transformation at a time when the world itself is transforming. It’s in this daily effort that we want you on our Commercial team—after all, Cielo stands beside those who make businesses happen across Brazil. We are a technology and services company for retail, leading the electronic payments segment in Latin America. Today, we serve over 1.4 million customers—from individual entrepreneurs and e-commerce businesses to the largest retailers—across every corner of the country. Our belief is to move the market. And payments are the gateway to numerous intelligent, interconnected services. Restless and driven, we are machine, internet, mobile—and whatever comes next. We believe no business was born to stand still, and our purpose is to awaken that same restlessness in each of our customers—and for that, we need you. Diversity is part of who we are. We represent all genders, ethnicities, religions, and sexual orientations. We value autonomy, teamwork, and open exchange of ideas. That’s how we grow—together!