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You'll launch campaigns, follow the data, and keep levelling up performance, making sure Purolabs shows up in a meaningful way wherever people are searching, scrolling, or clicking.\n\n\nThis is a role for someone who thrives in a high\\-growth environment, enjoys problem\\-solving with data, and is motivated by delivering measurable results they can own.\n\n\nThis is a unique opportunity to grow your career within one of the UK's fastest\\-growing supplements brands, with real ownership from day one and opportunities for accelerated progression.\n\n**Your Responsibilities**\n\n**Campaign Execution**\n\n* Launch and optimise paid social campaigns, with primary focus on Meta Ads\n* Support the development and delivery of a structured test\\-and\\-learn roadmap, from creative iterations to bidding strategies and audience segmentation\n* Assist with campaign builds, ad set structures, and creative testing across platforms\n* Monitor campaign performance daily and flag opportunities or issues proactively\n\n**Analysis \\& Reporting**\n\n* Track, analyse, and report on key metrics including CAC, ROAS, LTV, and channel performance\n* Share insights that shape ongoing improvements and inform strategic decisions\n* Build and maintain performance dashboards and weekly reports\n* Conduct competitor research and identify trends worth testing\n\n**Collaboration**\n\n* Work closely with our Creative Team to ensure campaigns are data\\-informed and aligned to growth objectives\n* Collaborate with the wider team to share learnings and optimise the full customer journey\n* Stay informed on platform updates, tools, and industry trends to help identify opportunities for continuous optimisation\n* Put forward business cases to trial new platforms and effectively communicate results\n\n**What You Bring**\n\n**Essential**\n\n* 1\\-3 years experience in performance marketing for a DTC brand or performance marketing agency\n* Hands\\-on experience launching and optimising paid social campaigns (Meta Ads essential)\n* Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations\n* Solid understanding of key e\\-commerce metrics (CAC, ROAS, LTV, AOV)\n* Familiarity with attribution models and performance measurement challenges\n* Proficiency in Excel/Google Sheets for data analysis\n* A proactive, data\\-driven mindset with a passion for testing, learning, and improving\n* Clear, fluent English communication skills (written and verbal)\n\n**Nice to Have**\n\n* Experience in health, wellness, supplements, or beauty brands\n* Understanding of CRO and what makes a high\\-converting landing page\n* Familiarity with Shopify and e\\-commerce analytics\n* Experience with subscription platforms like Recharge or Skio\n* Experience with tools like Triple Whale, Google Analytics 4, or similar\n* Basic understanding of Google Ads or TikTok Ads\n\n**Your Personality**\n\n* Curious and eager to learn. You want to understand how everything works\n* Data\\-driven. You let numbers guide your decisions, not assumptions\n* Proactive. You spot opportunities and raise your hand before being asked\n* Detail\\-oriented. You notice the small things that impact performance\n* Resilient. You're comfortable with testing, failing fast, and iterating\n* Team player. You collaborate well and communicate clearly\n\n**What We Offer**\n\n* Fully remote with flexible hours (just maintain GMT overlap)\n* Competitive rate based on experience\n* Paid time off including UK bank holidays\n* Real ownership and responsibility from day one\n* Direct mentorship from experienced performance marketers\n* Clear path for career progression as we scale\n* Products that genuinely help people feel better\n\n**Important**\n\n* This is a contractor position (not employment)\n* Applications welcome globally\n* Minimum 4\\-hour daily overlap with UK hours required\n* CV must be submitted in English","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766729302000","seoName":"performance-marketing-executive-e-commerce","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/performance-marketing-executive-e-commerce-6486135074803312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bdd3eba3-0e86-4e24-9e0c-fe8eba526002","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766729302718,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6486135071539312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telemarketing Operator - Vila Mariana - São Paulo","content":"**News: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps!\n\nLooking for an opportunity to work at a company certified by GPTW (Best Companies to Work for in Brazil 2021), a leader in its sector with ample growth potential? You’re in the right place! AeC is a technology company specializing in customer relationship management and business process outsourcing (BPO). With nearly 30 years in the market and multiple units across the country, we help organizations across various sectors and sizes deliver the best possible experience to their customers.\n\nInterested? Here’s what we expect from you:\n\nCompleted high school education.\n\nStrong verbal communication skills.\n\nTeamwork orientation.\n\nA smile in your voice.\n\nPassion for people.\n\nProactive attitude.\n\nWhat are the responsibilities of this role?\n\nHandling incoming customer calls.\n\nInteracting with customers via phone calls to answer questions and provide swift solutions.\n\nDuring calls, guiding customers step-by-step to resolve issues.\n\nAbout the job:\n\nSalary: 1518\n\nWork schedule: 6 days on / 1 day off\n\nWork period: To be agreed upon.\n\nDaily working hours: 6 hours and 20 minutes per day.\n\nOur Benefits: Caring for you and your family!\n\nWe offer medical assistance.\n\nDental plan.\n\nChildcare allowance for mothers and fathers.\n\nTransportation allowance.\n\nMeal allowance.\n\nEmployment type: Permanent CLT position\n\nCompensation: R$1.518,00 per month\n\nBenefits:\n\n* Medical assistance\n* Dental assistance\n* Meal allowance\n* Transportation allowance\n\nScreening question(s):\n\n* Provide an email address for us to contact you:","price":"R$1,518/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766729302000","seoName":"telemarketing-operator-vila-mariana-sao-paulo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/telemarketing-operator-vila-mariana-sao-paulo-6486135071539312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"95562d19-9838-4227-a908-5a6cae5b1edd","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766729302464,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6486120448358612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Especialista Medical Sciences","content":"**Job Description Summary**\n===========================\n\n\nHow about becoming a maker of possible?\n \n\n \n\nFor more than 125 years, we’ve pursued our Purpose of advancing the world of health™. We relentlessly commit to a promising future by developing innovative technologies, services and solutions, helping the healthcare community improve safety and increase efficiency. It takes the imagination and passion of all of us at BD, from the manufacturing to marketing of our products, to look at the impossible and find transformative solutions to turn dreams into possibilities – For people today, tomorrow and beyond. Become a maker of possible with us!\n \n\n \n\nThe focus of BD Interventional (BDI) Surgery \\& UCC is to lead innovation in devices that improve lives in the field of surgical interventions, advanced repair and hernia restoration, and urological procedures, with the goal of enhancing the treatment of highly complex diseases and enabling interventional and/or surgical procedures. \n\n \n\nMedical Science Liaisons (MSLs) work with internal and external customers as field\\-based scientific and clinical experts who strategically support dissemination of medical scientific information. MSLs function as a regional medical contact between the organization and key external customers to further scientific exchange. This role provides product and field scientific support to Medical Affairs, Sales, Marketing, and Managed Markets by utilizing academic credentials, clinical knowledge, and scientific expertise in infection prevention to communicate with healthcare providers, academic researchers, and organizations. These relationships ensure that key opinion leaders and organizations have access to relevant scientific information, and that insights gathered externally will be communicated to key cross\\-functional partners internally. The MSL should have an in\\-depth understanding of surgical setting, disease state awareness, the current/future treatment landscape, and ongoing clinical trials/research.**Job Description**\n===================\n\n**Job Responsibilities:** *(Primary Duties, Roles, and/or Authorities)*\n\n* Establish and maintain credible peer\\-to\\-peer scientific relationships with national key opinion leaders (KOLs), Healthcare professionals (HCPs), and other stakeholders in the surgical field.\n* Work closely with internal teams, including medical affairs, marketing, sales, regulatory affairs, and R\\&D, to provide scientific insights and support strategic initiatives.\n* Develop and deliver scientific presentations to healthcare professionals, clinical investigators, and internal teams.\n* Participate in the development and review of marketing and educational materials to ensure scientific accuracy and compliance.\n* Serve as the primary resource for clinical and scientific information to external HCPs and surgeons.\n* Interact with various customer segments via one\\-on\\-one interactions, small group discussions, formulary review committees, and educational symposium presentations.\n* Attend assigned scientific and medical congresses to capture information relevant to the organization’s scientific platforms and report this information to internal stakeholders during debrief meetings.\n* Assist in facilitating KOL (Key Opinion Leader) involvement in national, and local educational forums including advisory boards, investigator meetings, educational symposia, and sponsored promotional programs.\n* Maintain a thorough and detailed working knowledge of the organization and its products, current scientific research, and publications.\n* Additional duties as assigned.\n\n**Education and Experience:**\n\n* Bachelor's degree required. Master’s degree (MPH, MBA. MSN) preferred. Advanced degree (PhD, MD,Nurse, PharmD or equivalent) in a relevant scientific or clinical discipline a plus.\n* 3\\-5 years of field based MSL experience and/or 3\\-5 years of work experience in the medical device industry, with some surgery specific medical device experience.\n* Strong knowledge of plastic and reconstructive surgical procedures, techniques, and the medical device industry in this space.\n* Clinical experience is desired and reconstructive and aesthetical surgery pace.\n* Understanding of real\\-world evidence (RWE) and health economics and outcomes research (HEOR) preferred.\n\n**Knowledge and Skills:**\n\n* Ability to interpret complicated clinical and pre\\-clinical data.\n* Excellent communication and presentation skills, with demonstratable ability to convey complex scientific information to a variety of audiences.\n* Knowledge of the Brazil Healthcare System and the pharmaceutical/medical device industry, including relevant laws (Anvisa), regulations (FDA), and ethical standards (ACCME, PhRMA) which apply to interactions with HCPs, payers, and industry representatives.\n* Ability to identify and analyze unmet medical, educational, and research needs within the medical community.\n* Strong analytical and problem\\-solving skills.\n* Knowledge of clinical trial design and process.\n* Understands the Brazil healthcare system, medical practice, and clinical decision making regarding intraoperative care for the patient undergoing surgery.\n* Demonstrates ability to develop trust and integrity with peers, and others within the Brazil BD Medical Affairs and Commercial organizations\n* Travel: 75% travel, including overnight and weekend stays.\n\n*“BD values equity in the workplace without discrimination for any disability, class, ethnicity, age, religion, gender identity or sexual orientation**.”*\n\n\nRequired Skills\n\n\nOptional Skills\n\n\n.\n\n**Primary Work Location**\n=========================\n\n\nBRA San Paulo \\- Rua Alexandre Dumas**Additional Locations**\n========================\n\n**Work Shift**\n==============","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766728160000","seoName":"medical-sciences-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/medical-sciences-specialist-6486120448358612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"14553e2a-92e3-4795-983a-91278d32db88","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766728160028,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6486120450022512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Area General Manager LAC ID","content":"Position Title: Area General Manager, Latin America \\& Canada, Infectious Disease\n\n\nLocation: São Paulo, Brazil\n\n\nDO WORK THAT MATTERS\n\n\nAt Abbott, diverse ideas, perspectives, and expertise allow us to create the life\\-changing solutions that help people live healthier lives. In 160 countries and with businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals.\n\n\nJOB SUMMARY\n\n\nResponsible for the Infectious Diseases business unit in Latin America \\& Canada (LAC). Exercises executive management responsibility and is accountable for the performance of commercial initiatives across all customers’ segments in the designated geography. Sets goals, ensures that they are met and is responsible for continuous process improvement. Exercises management judgment in planning and organizing focus, work and delivery of sales operations. Monitors performance and reports status. Has overall responsibility for the development of his staff and their succession plans. Inspires staff to accomplish stated business objectives. Ensures that the most effective, cost efficient and best business practices are implemented and continually evaluates their effectiveness and appropriateness. Assures that the quality of services meets internal and external customer requirements. Remains current on developments in field(s) of expertise and maintains a strong customer and key opinion leader (KOL) focus. Ensures employee compliance with Abbott policies and practices.\n\n***Essential Functions***\n\n\nMarket Focus – Proactively understand and influence the external stakeholders such as payors, physicians, hospitals, market, government, competitors and customers. Think critically about local market dynamics. Develop intimate knowledge about the market and customer needs. Navigate complex compliance and regulatory environments. Stay current with industry trends and development. Stay current in marketing trends such as social media, multi\\-channels, digital marketing. Understand the needs of existing and emerging stakeholders and segments. Maximize the impact of marketing and market access efforts to grow business. Financial Management – Identify and monitor key financial indicators to gauge performance. Anticipate and manage financial, distributor, governmental and commercial risks. Manage P\\&L to deliver financial commitments as well as optimize short\\-term performance and long\\-term growth. Conduct regular business reviews to ensure execution against plan. Ensures that the most effective, cost efficient and best business practices are implemented; continually evaluates their effectiveness and appropriateness. New Business Development– Develop and communicate a clear, forward thinking, customer\\-focused growth strategy for own geographic scope given the complexity of the market. Analyze and segment territories to identify business development opportunities and influence leaders to obtain the necessary resources and tools to execute. Engages external partners and distributors to accelerate market penetration and revenue growth. Commercial Execution \\- Translate divisional/functional strategies into a sustainable operating plan. Use the plan to create meaningful, actionable goals for teams and individuals. Execute the plan by clarifying KPIs, setting priorities, and using metrics to track progress. Inspire, motivate and engage the workforce to adopt the strategy. Cross\\-functional alignment – Acquire, allocate, and sustain the necessary resources to execute the current and long\\-term strategy. Ensure functions work together in an integrated manner to deliver results. Forge opportunities for innovation and continuous improvement to drive above\\-market top line sales growth and maximize efficiency and improve margin. Internal and External Stakeholder Management \\- Understand the needs and expectations of internal stakeholders (e.g. other GMs, functional leaders, senior leaders, etc.) and external stakeholders (e.g. regulatory/compliance entities, governments, associations, etc.). Initiate, maintain, and tactfully influence relationships with various medical and non\\-medical stakeholders. Align the interests of different stakeholders to drive common goals, driving aggressive reconciliation when necessary. Proactively engage key opinion leaders to shape and reinforce the Abbott brand and image. Proactively engage in building relationships to influence policy makers. Build and manage relationships with government affairs institutions. Represent self, equal to the Abbott brand, when in the community and with various external stakeholders. Compliance \\- Develops operating policies consistent with Abbott’s broad policies and objectives and ensures their implementation. Ensures that activities and operations are carried out in compliance with local, state and federal regulations and laws governing business operations.\n\n\nAccountability/Supervision\n\n\nReports to the Divisional Vice President global commercial operations. Acts independently restricted by only the policies and objectives to carry out the assignments/responsibilities given by management and ensures that the objectives set for such assignments are met. Has authority to establish sales policies/procedures and to set goals, priorities and systems that affect the future direction of the commercial organization. Develops organizational strategy/planning to carry out divisional goals, accountable for the contribution of the commercial organization to the long\\-term needs of LAC, Infectious Diseases. Implements organizational planning/development programs providing necessary resources, both short and long term, and ensures the attainment of profit and operational goals for the LAC commercial organization. Anticipates and resolves the highest level of problems/issues that could impact the operational success; manages conflicting objectives. Accountable for administrative and operational decisions affecting the commercial organization. These decisions would have maximum effect on the success or failure of the LAC, ID commercial organization, as well as having a direct effect on the division and corporation meeting its overall\\-long term objectives.\n\n***Relationships***\n\n**Internal*****:*** Interfaces with senior executive management within the Company. Participates in and approves staffing and organizational structure. Serves as the principal spokesperson for the LAC, Infectious Diseases commercial organization on matters of significance to the Division/Abbott. Provides an overall environment that facilitates employee development, growth and performance. Sets strategic direction for the LAC, ID commercial organization.\n\n**External*****:*** Interacts with sales representatives, physicians, key vendors, key opinion leaders (KOLs), customers, agents and representatives of cognizant governmental agencies and corporations.\n\n\nQUALIFICATIONS\n\n* Bachelor’s Degree in Science or Business.\n* 10\\+ years of successful experience in leading commercial regional organizations with over $50MM in sales with proven track record of sales growth acceleration and consistent plan achievement in Latin America (particularly Brazil and Mexico).\n* Knowledge of Diagnostics, Medical Device and/or Software as Service (SaS) industry.\n* Proven experience in developing turnaround strategies, leading change, restructuring operations, optimizing resources and building remediation plans.\n* Proven track record of developing strategies and tactics to maintain and grow share in a competitive and volatile environment.\n* Ability to quickly identify and shape strategies to react to emerging and fast changing trends in emerging markets.\n* Prior experience of running a full P\\&L at affiliate and/or regional level. Demonstrated expertise in price – value contract negotiations. Thorough understanding of financial dynamics (pricing, return on investment, contract management and additional cost justification).\n* Operational mindset to drive projects from inception to completion.\n* Ability to form and lead cross\\-functional teams to convert identified market needs into solutions.\n* Excellent oral, written and presentation communication skills.\n* Ability and flexibility to travel and work with customers and partners throughout the assigned geographical territory. Overnight travel as necessary to complete business requirements. Estimated 50% travel.\n* Ability to operate independently without frequent supervision or guidance.\n* Personal attributes to enable success in a dynamic organization: work ethic, persistence, tenacity, creativity, confidence, positive attitude, energy, team player, customer focus, resilience, stress tolerance, problem solving, flexibility, persuasiveness and the ability to take risks.\n* Strong computer skills including Word, Excel and PowerPoint.\n* Fluent in spoken and written English, as well as Spanish and/or Portuguese.\n\n**About Abbott**\n\n\nAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life\\-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.\n\n\nConnect with us at www.abbott.com, on LinkedIn at www.linkedin.com/company/abbott\\-/, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766728160000","seoName":"area-general-manager-lac-id","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/area-general-manager-lac-id-6486120450022512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5cab0b46-8fbb-4e43-9cb3-98f3c5d821bb","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766728160157,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6486120451648212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"(Fluent English) Customer Support Consultant, Trading (remotely)","content":"**SupportYourApp** is a global Support\\-as\\-a\\-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30\\+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?\n\n\nJoin our community as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.\n\n**What you will do:**\n\n* Deliver outstanding customer support via chats and emails;\n* Build strong and lasting customer relationships;\n* Keep up with evolving tools and technology;\n* Handle sensitive customer data with care and security;\n* Apply the latest and greatest customer happiness practices;\n* Maintain deep understanding of client solutions and meet KPI;\n* Communicate with developers and cross\\-functional specialists.\n\n**What you need to succeed in this role:**\n\n* Fluency in English (minimum C1 level);\n* Six\\+ months of experience in a **customer support** role;\n* At least 1–2 years of **trading knowledge** or exposure to trading operations;\n* Strong analytical thinking and research skills;\n* Positive, proactive and responsible attitude;\n* Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).\n\n**Will be a great plus:**\n\n* CRM systems expertise.\n\n**Benefits:**\n\n* Flexible schedule;\n* Opportunity to cooperate fully remotely;\n* Inclusive international environment;\n* Compensation in USD;\n* Rewards for referring friends;\n* Balance between project workload and personal time, but also – internal health policy;\n* Responsive leadership interested in your development and long\\-lasting cooperation;\n* Greenhouse conditions for self\\-development;\n* A culture built on trust, with no time\\-tracking requirements.\n* The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.\n\n\nYou can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.\n\n\nSo if you're a proactive **Support Specialist** who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!\n\n\nOver 1200\\+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.\n\n\nKnow someone perfect for the role? Refer them and get rewarded!\n\n*We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.*\n\n*Your personal data will be processed as described in the SupportYourApp* Candidate Privacy Notice*.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766728160000","seoName":"fluent-english-customer-support-consultant-trading-remotely","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/fluent-english-customer-support-consultant-trading-remotely-6486120451648212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f360e630-bf8c-4c61-8836-4f94aeadbdc2","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766728160285,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"R. Prof. Rubião Meira, 101 - Vila Washington, São Bernardo do Campo - SP, 09890-430, Brazil","infoId":"6486120445081812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Work with us (Brazil)","content":"**Descrição da empresa** \n\nApplus IDIADA is a **global partner to the automotive industry** with over 30 years’ experience supporting its clients in product development activities by providing **design, engineering, testing and homologation** services.\n\n\nIDIADA’s success in product development is built on a unique blend of highly experienced engineers, **state\\-of\\-the\\-art test and development facilities** and the constant drive towards innovation. The company has **2\\.850 professionals** and an international network of **56 subsidiaries and branch offices in 22 countries**, ensuring its clients receive fast, customized solutions.\n\n **Descrição da vaga** **IDIADA** is a leading company specializing in providing ***design, engineering, testing and homologation*** services to the ***automotive*** industry worldwide. Our reputation is based on the expertise of an international team of experts, our first class facilities and a constant drive towards innovation. We are constantly looking for dynamic and proactive people to join our team.\n\n\nIDIADA provides **comprehensive design, engineering, and validation services for vehicle development projects** in the fields of: ADAS \\& CAV, Body Development, Chassis Development, Durability \\& Reliability, Electronics, HVAC \\& thermal comfort, NVH, Passive Safety, Powertrain.\n\n\nIDIADA has the most comprehensive proving grounds in Europe and Asia, located in Spain and China. Both facilities offer excellent customer support and a wide variety of test tracks withthe highest standards of safety and confidentiality.\n\n\nIDIADA offers **homologation services in accordance with all European EC and ECE Regulations**. We are also **accredited for Australia, Europe, Japan, Taiwan, Malaysia and give consultancy services** to other countries and regions such as South America (including Brazil), China, Russia, Middle East, Gulf Countries, ASEAN, USA, Canada, among others.\n\n\nPresent in Brazil for more than 10 years with 4 local units, approximately 200 employees working within or for the automakers.\n\n **Qualificações** **Benefits**\n\n* Chance to work in a dynamic and challenging environment where you will be able to reach your full potential.\n* Constant learning and knowledge sharing with some of the most experienced engineers in the automotive industry.\n* Career progression.\n* A hybrid work model is a plan that incorporates a mixture of in\\-office and remote work in an employee's schedule\n* We promote the training and constant learning and we offer paid specialized training and subsidized language courses.\n* Gympass and Total Pass\n\n **Informações adicionais** \n\nApplus IDIADA is committed to **equality,** **diversity** and **inclusion**. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766728159000","seoName":"work-with-us-brazil","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/work-with-us-brazil-6486120445081812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"743d2c0e-490f-4142-95c8-8a9dc42beebb","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Bernardo do Campo,São Paulo","unit":null}]},"addDate":1766728159771,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6486103490368312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Developer II, IES LATECH & GIS","content":"**DESCRIPTION**\n---------------\n\n\nAmazon.com’s long-term vision is to enable a consistent global shopping experience for all Amazon customers worldwide—across any Amazon website or device, in any language and culture. Our goal is to build software that delivers a unique shopping experience tailored to each customer’s preferences. The Amazon IES LATECH & GIS team is hiring Software Developers.\n\n \n\nAbout the role: A Software Development Engineer (SDE) at Amazon solves business challenges through technology, owns their systems end-to-end, and influences the direction of our technology impacting hundreds of millions of customers globally. At Amazon, an SDE can expect to design flexible and scalable solutions and work on some of the most complex large-scale computing challenges, applying expertise in data structures, algorithms, and object-oriented programming. At Amazon, you’ll have the opportunity to work within a small development team in one of our many rapidly growing organizations.\n\n \n\nAbout you: You’re seeking a career where you can build, deliver, and impress. You create features that reach millions of new customers worldwide. You analyze problems holistically, design feedback loops, and contribute to ecosystems.\n\n \n\nThe Amazon IES LATECH & GIS team is hiring Software Developers to work at our Software Development Center in Brazil. The IES LATECH & GIS team builds new features for Amazon.com (http://amazon.com/) across different countries and develops systems to support Amazon’s operations. You’ll learn how to design, implement, and test highly scalable solutions using AWS cloud platform and its diverse suite of services, within agile and challenging projects, alongside top professionals in the field.\n\n \n\nAmazon Brazil values Diversity, Equity, and Inclusion (DEI) across all roles, and therefore acts intentionally to ensure our internal environment reflects the diversity of the markets we serve and the customers we support.\n \n\nIn Brazil, we’ve established a Diversity, Equity, and Inclusion Committee composed of representatives from various departments and job levels, as we recognize that this agenda requires diverse perspectives and multiple lived experiences. Our leadership is engaged and increasingly understands its role in promoting and practicing our Leadership Principles, with the goal of becoming “the best place to work in the world.” We acknowledge our responsibility and need for change, and are mindful that “Success and growth bring great responsibilities.”\n\n \n\nOur Affinity Groups consist of volunteers from different business units and actively help shape DEI strategies. Additionally, they serve as ambassadors for this agenda and will support you from Day 1. Remember: “it’s always Day 1.” These groups are organized around the following pillars: BEN – Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Understand and evaluate critical end-to-end applications and assess high-level and low-level designs.\n* Actively contribute to teams’ technical strategy and be accountable for technical tradeoffs affecting existing applications as well as other applications across Amazon.\n* 5+ years of software development experience.\n* Proficiency in at least one of the following programming languages: C, C++, C#, Java, Python, Golang, Kotlin, JavaScript, Clojure, or another object-oriented language.\n* Systems design and familiarity with application and database programming on UNIX/Linux.\n* Experience with Agile/Lean (Kanban, SCRUM, RUP, XP), OO modeling, Web Services, UNIX, and databases.\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or Master’s degree in Computer Science, Mathematics, Physics, or related disciplines.\n* Proven track record of developing large-scale solutions in ambiguous environments.\n* Knowledge of Software Development Life-Cycle models and experience delivering efficient software.\n* Customer-facing skills, including the ability to deeply understand requirements.\n* Recommend alternative technical approaches and lead engineering efforts.\n* Demonstrated history of delivering large, cross-functional projects.\n* Verbal and written communication skills.\n* Proven analytical and design skills.\n* Experience mentoring and training the engineering community on complex technical topics.\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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Our goal is to build software that delivers a unique shopping experience tailored to each customer’s preferences. Amazon’s IES Latech & GIS team is hiring Software Developers.\n\n \n\nAbout the Role: A Software Development Engineer (SDE) at Amazon solves business challenges through technology, owns their systems end-to-end, and influences the direction of our technology that impacts hundreds of millions of customers globally. At Amazon, an SDE can expect to design flexible and scalable solutions and work on some of the most complex large-scale computing challenges, leveraging expertise in data structures, algorithms, and object-oriented programming. At Amazon, you’ll have the opportunity to work within a small development team across one of our many rapidly growing organizations.\n\n \n\nAbout You: You’re seeking a career where you can build, deliver, and impress. You create features that reach millions of new customers worldwide. You analyze problems holistically, design feedback loops, and contribute to ecosystems.\n\n \n\nAmazon’s IES Latech & GIS team is hiring Software Developers to work at our Software Development Center in Brazil. This team builds new features for Amazon.com (http://amazon.com/) across multiple countries and develops systems to support Amazon’s operations. You’ll learn how to design, implement, and test highly scalable solutions using AWS cloud platform and its diverse suite of products, within agile and challenging projects, alongside top professionals in the field.\n\n \n\nAmazon Brazil values Diversity, Equity, and Inclusion (DEI) across all roles, and therefore intentionally fosters an internal environment that reflects the diversity of the markets we serve and the customers we support.\n \n\nIn Brazil, we’ve established a Diversity, Equity, and Inclusion Committee composed of representatives from various departments and job levels, as we recognize that this agenda requires diverse perspectives and multifaceted lived experiences. Our leadership is engaged and increasingly understands its role in promoting and practicing our Leadership Principles, with the goal of becoming “the best place to work in the world.” We acknowledge our responsibility and need for change, and remain mindful that “Success and growth bring great responsibilities.”\n\n \n\nOur Affinity Groups are formed by volunteers from different business units and actively help shape DEI strategies. Additionally, they serve as ambassadors for this agenda and will support you from Day 1. Remember: “it’s always Day 1.” These groups are organized under the following pillars: BEN — Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Understand and evaluate critical end-to-end applications and assess high-level and low-level designs.\n* Actively contribute to teams’ technical strategy and be accountable for technical tradeoffs that may impact existing applications as well as other applications across Amazon.\n* 5+ years of software development experience.\n* Proficiency in at least one of the following programming languages: C, C++, C#, Java, Python, Golang, Kotlin, JavaScript, Clojure, or another object-oriented language.\n* Systems design experience and familiarity with application and database programming on UNIX/Linux.\n* Experience with Agile/Lean (Kanban, SCRUM, RUP, XP), object-oriented modeling, Web Services, UNIX, and databases.\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or Master’s degree in Computer Science, Mathematics, Physics, or related disciplines.\n* Proven track record of developing large-scale solutions in ambiguous environments.\n* Knowledge of Software Development Life-Cycle models and experience delivering efficient software.\n* Customer-facing skills, including the ability to deeply understand requirements.\n* Ability to recommend alternative technical approaches and lead engineering efforts.\n* Demonstrated history of delivering large, cross-functional projects.\n* Strong verbal and written communication skills.\n* Proven analytical and design skills.\n* Experience guiding and training the engineering community on complex technical topics.\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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Do you enjoy working on scalable services in a collaborative team environment? Do you want to see your code directly impact millions of customers worldwide? \n\nAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands. \n\nOur Software Development Engineer (SDE) interns use modern technology to solve complex problems while seeing their work's impact first\\-hand. The challenges SDE interns solve at Amazon are meaningful and influence millions of customers, sellers, and products globally. We seek individuals passionate about creating new products, features, and services while managing ambiguity in an environment where development cycles are measured in weeks, not years.\n \n\nAt Amazon, we believe in ownership at every level. As an SDE intern, you'll own the entire lifecycle of your code \\- from design through deployment and ongoing operations. This ownership mindset, combined with our commitment to operational excellence, ensures we deliver the highest quality solutions for our customers. \n\nWe're looking for curious minds who think big and want to define tomorrow's technology. At Amazon, you'll grow into the high\\-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and opportunities for personal growth. \n\n \n\nAmazon internships across all seasons are full\\-time positions, and interns should expect to work in office, Monday\\-Friday, up to 40 hours per week typically between 8am\\-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work\\-day. Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. \n\n \n\nKey job responsibilities \n\n* Collaborate and communicate effectively with experienced cross\\-disciplinary Amazonians to design, build, and operate innovative products and services that delight our customers, while participating in technical discussions to drive solutions forward.\n* Design and develop scalable solutions using cloud\\-native architectures and microservices in a large distributed computing environment.\n* Participate in code reviews and contribute to technical documentation.\n* Build and maintain resilient distributed systems that are scalable, fault\\-tolerant, and cost\\-effective.\n* Leverage and contribute to the development of GenAI and AI\\-powered tools to enhance development productivity while staying current with emerging technologies.\n* Write clean, maintainable code following best practices and design patterns.\n* Work in an agile environment practicing CI/CD principles while participating in operational responsibilities including on\\-call duties.\n* Demonstrate operational excellence through monitoring, troubleshooting, and resolving production issues.\n\n \n\nA day in the life \n\nAs an intern, you will be matched to a manager and a mentor and will have the opportunity to influence the evolution of Amazon technology and lead critical projects early in your career.\n \n\n \n\nIn addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your project and learn in a real\\-world setting.**BASIC QUALIFICATIONS**\n------------------------\n\n* Are enrolled in or have completed a Bachelor's degree in computer science, computer engineering, or related field\n* Bachelor's degree\n* Speak, write, and read fluently in English\n* Are 18 years of age or older\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Are enrolled in or have completed a Master's degree in computer science, computer engineering, or related field\n* Knowledge of programming languages such as C/C\\+\\+, Python, Java or Perl\n* Knowledge of computer science fundamentals such as object\\-oriented design, operating systems, algorithms, data structures, and complexity analysis\n* Experience with distributed, multi\\-tiered systems, algorithms, and relational databases\n* Experience in optimization mathematics such as linear programming and nonlinear optimization\n* Bachelor's degree within last 12 months in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\\-we\\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766726835000","seoName":"software-development-engineer-internship-vaga-para-mulheres-ies-latech","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/software-development-engineer-internship-vaga-para-mulheres-ies-latech-6486103496768112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6ad66ad2-d4da-4862-8cc5-e4d80c831ae9","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766726835685,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6486103477414712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Development Engineer III, INTech","content":"**DESCRIPTION**\n---------------\n\n\nEver wondered how Amazon.com website works? Do you like working on projects that are highly visible and are tied closely to Amazon’s growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services?\n \n\n \n\nThe Amazon International Technology Team is hiring Software Development Engineers to work in our Software Development Center in Sao Paulo. The Intech team builds International extensions and new features of the Amazon.com web site for individual countries and creates systems to support Amazon operations. We have already worked in Germany, France, UK, India, China, Italy, Brazil and more.\n \n\n \n\nA Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world.\n \n\n \n\nAt Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large\\-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to Amazon gives you the opportunity to work on a small development team in one of our many rapidly growing organizations.\n \n\n \n\nYou will learn all about how to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals.\n \n\n \n\nAmazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 5\\+ years of non\\-internship professional software development experience\n* 5\\+ years of programming with at least one software programming language experience\n* 5\\+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience\n* Experience as a mentor, tech lead or leading an engineering team\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* 5\\+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience\n* Bachelor's degree in computer science or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\\-we\\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766726834000","seoName":"software-development-engineer-iii-intech","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/software-development-engineer-iii-intech-6486103477414712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f61f81ab-5144-443e-a674-6cdba7efaba2","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766726834173,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6486103478963412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Development Engineer III, IES LATECH & GIS","content":"**DESCRIPTION**\n---------------\n\n\nEver wondered how Amazon.com website works? Do you like working on projects that are highly visible and are tied closely to Amazon’s growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? \n\n \n\nThe Amazon International Technology Team is hiring Software Development Engineers to work in our Software Development Center in Sao Paulo. The IES LATECH \\& GIS team builds International extensions and new features of the Amazon.com web site for individual countries and creates systems to support Amazon operations. We have already worked in Germany, France, UK, India, China, Italy, Brazil and more. \n\n \n\nA Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world.\n \n\n \n\nAt Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large\\-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to Amazon gives you the opportunity to work on a small development team in one of our many rapidly growing organizations. \n\n \n\nYou will learn all about how to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals. \n\n \n\nAmazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 5\\+ years of non\\-internship professional software development experience\n* 5\\+ years of programming with at least one software programming language experience\n* 5\\+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience\n* Experience as a mentor, tech lead or leading an engineering team\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* 5\\+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience\n* Bachelor's degree in computer science or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\\-we\\-hire/accommodations for more information. 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We have already worked in Germany, France, UK, India, China, Italy, Brazil and more. \n\n \n\nIn this role, you will:\n \n\n* Be responsible for manual and automated testing of features across various platforms including web and mobile.\n* Own the planning, development and execution of test plans and test cases.\n* Review user interfaces for conformity and functionality.\n* Help develop, improve, and employ testing strategies and techniques.\n* Find, isolate, document, regress, and track bugs through resolution.\n* Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.\n* Work with Software Development Engineers (SDE) to understand the overall technical architecture and how each feature is implemented.\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 2\\+ years of quality assurance engineering experience\n* Experience in automation testing\n* Experience in manual testing\n* Knowledge of professional software engineering practices \\& best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy.\n* Experience with AWS is a plus.\n* Experience with NoSQL is a plus.\n* Ability to take a project from scoping requirements through actual launch of the project\n* Bachelors in Computer Science, Computer Engineering or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Dorva Banharo Salgueiro, 149 - Vila Nova, Cajamar - SP, 07750-770, Brazil","infoId":"6486103462912112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Outbound Operations Senior Manager, Fulfillment Center","content":"**DESCRIPTION**\n---------------\n\n\nThis position will be based in Cajamar\\-SP region. \n\n \n\nAmazon is looking for an Operations Manager to be based in our new Fulfillment Center in Cajamar\\-SP. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Site Leader or Outbound Sr Ops Manager, and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers, resulting in exceeded productivity goals and delivery against our customer promises \n\n \n\nAs the Operations Manager you will: \n\n* Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.\n* Responsible for the overall safety, quality, performance and customer experience of the shift.\n* Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.\n* Accountability for meeting and exceeding operational goals.\n* Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.\n* Mentor, train and develop teammates for career progression and learning.\n* Ability to develop and share best practices across the shifts and network.\n* Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline\\-driven environment.\n\n \n\nKey job responsibilities \n\n* Manage and drive staffing plans, schedules, quality initiatives, performance levels, process change initiatives, and other Process Improvement/ Six Sigma initiatives to enable Operations and to attain the Business Plan.\n* Manage a team of approximately many employees within a very fast\\-paced/ time\\-critical and demanding environment. This will include the setup and implementation of career development plans for all your Direct Reports, i.e. the Area Managers.\n* Manage a shift directly and a major process directly or indirectly – becoming a subject matter expert in your area.\n* Set / clarify requirements and expectations for Area Managers and Team Leaders.\n* Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety \\& Security Manager, IT Manager) to build and secure support and resources for projects and initiatives.\n* Carry out supervisory responsibilities in accordance with the organizations policies and procedures.\n* Implement change and/or develop new processes as required.\n* Participate from time to time in cross\\-functional Process and Business Improvement projects.\n* Candidates must be flexible to work weekends and/or overnight shifts regularly.\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Bachelor's degree or equivalent\n* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n* Advanced English Skills\n* Employee and performance management experience\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Performance metrics, process improvement or lean techniques experience\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Our goal is to create software that offers customers a unique shopping experience that is internationalized for their preferences.\n \n\nOur team is responsible for automating the launch strategy for Amazon's expansion into new countries. We build customer\\-facing features in a highly distributed environment that directly impacts Amazon’s e\\-commerce revenue in over 150\\+ countries.\n \n\nAbout you:\n \n\nYou're looking for a career where you'll be able to build, to deliver, and to impress. You build customer facing features that reach millions of new customers all over the world. You look at problems holistically, and thrive on the intricate complexity of designing feedback loops and ecosystems. You want to work on projects where you are leveraging Machine Learning models to implement solutions to real problems that require creative and deep understanding of the problem space. You challenge yourself and others to constantly come up with better solutions. You work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue its exponential growth.\n \n\n \n\nAbout us together:\n \n\nWe're going to eliminate vendor complexity so they can make products available in any market place. Along the way, we're going to face seemingly impossible problems. We're going to argue about how to solve them, and we'll work together to find a solution that is superior to each of the proposals we came in with. We'll make tough decisions, but we'll all understand why. We'll be the dream team.\n \n\n \n\nThe ideal engineer for this space will be highly quantitative, have great judgment and passion for building a great customer experience, be inventive, and have a strong track record of delivery. You also have a pragmatic approach and iterative approach to building software: you have an ability to simplify and get things done with a demonstrated track record of building and delivering software and working effectively with external and internal teams.\n \n\n \n\nQuestions?\n \n\nYou may already know if you're a fit, but perhaps you're worried about technology and experience requirements? Don't be \\- we're looking for smart, proven, engineers; if you're the right candidate, we're flexible. \n\n \n\nKey job responsibilities \n\nAs an SDE II, you’ll contribute to your team’s software, delivering features that span its life cycle. This includes working with your team to design solutions that enhance existing features and enable new ones. You’ll exercise autonomy and make trade\\-offs between feature development and operational work. \n\n \n\nYou’ll also document your team’s software, including how it’s constructed, tested, operated, and secured, and how it fits into the bigger picture. You’ll train team members on these points and work alongside customers, stakeholders, and peers to ensure your solutions deliver real value. \n\n \n\nWe’re committed to developing our people, and as an SDE II, you’ll mentor and guide others. You’ll also play a role in recruiting and interviewing for your team. \n\n \n\nAbout the team \n\nINTech LatAm's mission is to create technology to enable sustainable growth for Amazon Stores across Latin America, through products, experiments, and solutions that solve local problems for customers and seller partners on a global scale. \n\n \n\nWe are a product, technology, and data science organization with nearly 400 engineers, organized into 40\\+ cross\\-functional teams across five divisions: Global Invoicing Services, Shopping, FBA, Supply Chain \\& Fulfillment, and Machine Learning. We own over 150 services (20 tier\\-1\\) that support the operations of Amazon Stores in 17\\+ countries. Since then, we've launched over 250 initiatives, creating new systems and solutions.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 3\\+ years of non\\-internship professional software development experience\n* 2\\+ years of non\\-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience\n* Experience programming with at least one software programming language\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* 3\\+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience\n* Bachelor's degree in computer science or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Dorva Banharo Salgueiro, 149 - Vila Nova, Cajamar - SP, 07750-770, Brazil","infoId":"6486103461337912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Area Manager, Fulfillment Center","content":"**DESCRIPTION**\n---------------\n\n\nAt Amazon, we strive to be the world’s most customer-centric company. To achieve this, we need exceptionally talented, brilliant, and motivated people.\n\n\nAmazon is seeking a candidate for the Area Manager position at our facility. As one of the world’s most recognized brands, we distribute millions of products annually to customers worldwide.\n\n\nYou will focus on four core areas: safety, quality, customer experience, and your department’s productivity.\n\n\nKey job responsibilities\n\n* Analyze workload forecasts and determine daily productivity requirements to meet the facility’s overall goals\n* Collaborate with other Area Managers to balance workforce allocation, ensuring balanced and efficient operations while achieving all targets\n* Support all safety programs and regulatory compliance initiatives to ensure a safe working environment for all associates\n* Proactively identify and lead process improvement initiatives and Lean tools\n\n\nA day in the life\n\n* 3x2 shift schedule (3 days on, 3 days off; 2 days on, 2 days off)\n* 12-hour shifts (06:00–18:00 or 18:00–05:00)\n* Availability to work weekends\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Bachelor's degree or equivalent\n* Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n* Experience in employee and performance management\n* Experience using data and metrics to measure impact and determine improvements\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* English knowledge\n\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Our goal is to build software that delivers a unique shopping experience tailored to each customer’s preferences. Amazon’s INTech Latam team is hiring Software Developers.\n\n \n\nAbout the role: A Software Development Engineer (SDE) at Amazon tackles business challenges through technology, owns their systems end-to-end, and influences the direction of our technology impacting hundreds of millions of customers globally. At Amazon, an SDE can expect to design flexible and scalable solutions and work on some of the most complex large-scale computing challenges, applying expertise in data structures, algorithms, and object-oriented programming. At Amazon, you’ll have the opportunity to work within a small development team across one of our many rapidly growing organizations.\n\n \n\nAbout you: You’re seeking a career where you can build, deliver, and impress. You create features that reach millions of new customers worldwide. You analyze problems holistically, design feedback loops, and contribute to ecosystems.\n\n \n\nAmazon’s INTech Latam team is hiring Software Developers to work at our Software Development Center in Brazil. The INTech Latam team builds new features for Amazon.com (http://amazon.com/) across multiple countries and develops systems to support Amazon’s operations. You’ll learn how to design, implement, and test highly scalable solutions using AWS cloud platform and its diverse suite of services, within agile and challenging projects, alongside top professionals in the field.\n\n \n\nAmazon Brazil values Diversity, Equity, and Inclusion (DEI) across all our roles, and therefore we act intentionally to ensure our internal environment reflects the diversity of the markets we serve and the customers we support.\n \n\nIn Brazil, we’ve established a Diversity, Equity, and Inclusion Committee composed of representatives from different departments and job levels, as we recognize that this agenda requires diverse perspectives and multifaceted lived experiences. Our leadership is engaged and increasingly understands its role in promoting and practicing our Leadership Principles, with the goal of becoming “the best place to work in the world.” We acknowledge our responsibility and need for change, and remain conscious that “Success and growth bring great responsibilities.”\n\n \n\nOur Affinity Groups are formed by volunteers from various business units and actively participate in defining DEI strategies. Additionally, they serve as ambassadors for this agenda and will support you from Day 1. Remember: “it’s always Day 1.” These groups are organized under the following pillars: BEN – Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Understand and evaluate critical end-to-end applications and assess high-level and low-level designs.\n* Actively contribute to teams’ technical strategy and be accountable for technical tradeoffs that may impact existing applications, as well as other applications within Amazon.\n* 5+ years of software development experience.\n* Proficiency in at least one of the following programming languages: C, C++, C#, Java, Python, Golang, Kotlin, JavaScript, Clojure, or another object-oriented programming language.\n* Systems design and familiarity with application and database programming on UNIX/Linux.\n* Experience with Agile/Lean (Kanban, SCRUM, RUP, XP), OO modeling, Web Services, UNIX, and databases.\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline, or Master’s degree in Computer Science, Mathematics, Physics, or related fields.\n* Proven track record of developing large-scale solutions in ambiguous environments.\n* Knowledge of Software Development Life-Cycle models and experience delivering efficient software.\n* Customer-facing skills, including the ability to deeply understand requirements.\n* Recommend alternative technical approaches and lead engineering efforts.\n* Demonstrated history of delivering large, cross-functional projects.\n* Strong verbal and written communication skills.\n* Proven analytical and design skills.\n* Experience mentoring and training the engineering community on complex technical topics.\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Dorva Banharo Salgueiro, 149 - Vila Nova, Cajamar - SP, 07750-770, Brazil","infoId":"6486103447027412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Area Manager","content":"**DESCRIPTION**\n---------------\n\n\nAt Amazon, we strive to be the world’s most customer-centric company. To achieve this, we need exceptionally talented, brilliant, and motivated people.\n\n\n\nAmazon is seeking an Area Manager for our facility. As one of the most recognized brands globally, we deliver millions of products annually to our loyal customers.\n\n\n\nYou will focus on four core areas: safety, quality, customer experience, and your department’s productivity.\n\n\n\nKey Responsibilities:\n\n* Analyze workload forecasts and determine daily productivity requirements to meet the facility’s overall goals\n* Collaborate with other Area Managers to balance workforce allocation, ensuring balanced and efficient operations while achieving all targets\n* Support all safety programs and regulatory compliance initiatives to ensure a safe working environment for all associates\n* Proactively identify and lead process and Lean tool improvement initiatives\n\n\n\nRequirements:\n\n* Bachelor’s degree or higher\n* Experience managing teams\n* Strong analytical skills and results-oriented mindset\n* Knowledge of continuous improvement tools\n\n\n\nWorking Conditions:\n\n* 3x2 shift schedule (3 days on, 3 days off; 2 days on, 2 days off)\n* 12-hour shifts (06:00–18:00 or 18:00–05:00)\n* Availability to work weekends\n* Ability to lift up to 22 kg\n* Willingness to walk long distances within the warehouse\n* Ability to stand for up to 12 hours\n* Adaptability to varying environmental conditions\n* Access to all areas of the building (including standard and ship-style ladders)\n\n\n\nThis position reports to the Operations Manager or Senior Manager.\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Bachelor’s degree or equivalent\n* Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n* Experience in employee and performance management\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Experience with performance metrics, process improvement, or Lean techniques;\n* English skills.\n\n\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766726831000","seoName":"area-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-cotia/cate-customer-service-call-center/area-manager-6486103447027412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5672c676-c9c4-40c5-bd22-d1dd4711180e","sid":"751bb71f-fc1e-44de-8889-c1393e5669d3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cajamar,São Paulo","unit":null}]},"addDate":1766726831798,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"R. João Álvares Soares, 565 - Campo Belo, São Paulo - SP, 04609-001, Brazil","infoId":"6486103442380912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Associate Software Support Technician","content":"**Let’s talk about the team** \n\nThe Technical Care team offers comprehensive support to Home Medical Equipment (HME) providers across our diverse range of hardware and software products. We assist our customers in their efforts to support patients, enhancing their quality of sleep and the overall quality of life for those utilizing our sleep therapy devices. Our team is known for its high level of collaboration and fosters an environment of continuous growth and development for each team member’s knowledge and skills.\n \n\n \n\n**Let’s talk about the role** \n\nThe primary role of Technical Support function is to provide technical \\& engineering support to customers, support agents \\& internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions and promptly respond whilst maintaining the highest level in quality. 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Now, we are elevating this leadership to a new level. Kidde Global Solutions brings together the most trusted and iconic safety brands, leveraging our shared expertise and knowledge to meet the needs and challenges of more customers in more places. With an unparalleled portfolio of solutions and services—and a commitment to continuous innovation—we are raising the standards of an entire industry—and establishing the next level of leadership in fire safety and life protection.\n \nAt Kidde Global Solutions, you will join a global leader in technology for fire safety and life protection solutions, and our employees are at the heart of everything we do. With brands that define the industry in life safety and property protection, you will be part of a legacy of leadership—working with cutting-edge technologies that protect lives and property around the world. 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Escalates complex issues to more experienced staff or management.\n \n \n\n**Job Description:** \n\nConfers with customers that contact the organization by telephone or electronically to provide information about organization products or services, discuss customer accounts, and obtain or address customer complaints.\n \nResponds to calls or emails from customers to provide follow-up on inquiries.\n \nGenerates documentation and solves customer issues/requests/complaints in accordance with procedures, and when required, redirects queries to appropriate department or personnel.\n \nProvides references to customers to publications of materials and secondary sources of information.\n \nManages and maintains a record of customer interactions or transactions; records details of inquiries, complaints, comments, and actions taken to facilitate future needs in trainings and improvements in customer services.\n \nConfers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.\n \nMay promote products/services to ensure business targets are met.\n \nMay provide after-sales support for client contracts to ensure customer satisfaction is met.\n \n \n\n**Minimum Requirements:** \n\nRequires theoretical knowledge obtained through a university degree.\n \nLimited familiarity with Carrier organization.\n \nUniversity degree or equivalent.\n \nLess than 3 years of prior relevant experience.\n \n \n\nGlobal Leaders in Fire Safety and Life Protection\n \nKidde Global Solutions is a global leader in fire safety and life protection solutions—customized for complex commercial facilities and residential applications. 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From high-speed trains, metros, monorails, and trams to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way toward greener and smarter mobility worldwide, connecting cities as we reduce carbon emissions and replace cars.\n\n\n\nWe are looking for a **Commissioning Technician** in **São Paulo**, who will play a key role in ensuring the availability and performance of our products during the warranty and commissioning phases.\n\n \n\n\n\nTroubleshooting Alstom products on-site to ensure their availability\n\n \n\n\n**Responsibilities / Responsibilities**\n\n\n* Perform troubleshooting during warranty period on-site, as well as pre-warranty and commissioning activities, including investigation and repairs.\n* Execute fleet check activities.\n* Diagnose and resolve technical issues on signaling equipment, interlocking systems, SCADA, and associated infrastructure.\n* Support technical investigations with Engineering and suppliers for complex issues affecting signaling and SCADA performance.\n* Report and record any deviation (failure/event) in the defect management system.\n* Apply and enforce Alstom and Customer EHS rules and PI process safety standards.\n* Execute test procedures, correct issues, assess system performance, and perform failure analysis on components before sending for repair.\n* Support the implementation of field modifications.\n* Support technical investigations with Engineering and internal/external suppliers.\n* Recommend preventive and corrective maintenance actions.\n* Ensure proper communication flow regarding interventions and troubleshooting operations, and support shift handovers.\n\n \n\n\n**Qualifications & Experience / Qualifications & Experience**\n\n\n* Technical education in electrical/electronic field.\n* Intermediate IT knowledge.\n* Minimum 3 years of experience as a technician in troubleshooting/investigation/testing (mechanical or electrical/electronic).\n* Product knowledge.\n* Knowledge and exposure to EHS standards.\n* Fluent in Portuguese, intermediate English (preferably advanced).\n* Availability for travel (short and long missions), national and international.\n\n\n**You don’t need to be a train enthusiast to thrive with us.** \n\nWe guarantee that when you step onto one of our trains with your friends or family, you’ll feel proud. 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