Faster chat, better deals — Get the App

Customer Service Assistant (CSA)

R$2,027/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: The Customer Service Assistant will be responsible for ensuring excellence in B2C customer service for complaints, inquiries, and request resolution. Key Highlights: 1. B2C customer service for resolving requests 2. Ensuring excellence in customer service via phone, WhatsApp, and email 3. Requires strong communication skills, proactivity, and problem-solving ability **Position:** Customer Service Assistant (CSA) **Salary:** R$ 2.027,00 per month + benefits **Work Location:** In front of the Pinheiros Metro Station on the Yellow Line **Work Schedule:** Monday to Friday, from 9:00 AM to 6:00 PM **Responsibilities and Duties** * B2C customer service for complaints, inquiries, and resolution of requests regarding private payroll-deductible loans; * Responsible for ensuring excellence in customer service via phone, WhatsApp, and email. **Requirements** * Completed high school education; * Prior experience in customer service. **Qualifications** * Strong verbal and written communication skills; * Fast and accurate typing; * Proficiency with digital tools and technology; * Good interpersonal skills, empathy, and proactivity; * Organization and resilience; * Problem-solving ability and emotional intelligence. Employment Type: Permanent CLT Compensation: R$2.027,00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Life insurance * Food allowance * Meal voucher * Transportation voucher Education: * High school diploma (Preferred) Experience: * Customer service experience (Preferred) Work Location: On-site

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

Customer Service Assistant (CSA) job by Indeed in 2026 | ok.com