Job Summary: Administrative and commercial support professional responsible for customer service, routine management, and monitoring of commercial processes. Key Highlights: 1. Customer service for Curve B and Curve C clients 2. Comprehensive administrative and commercial support 3. Customer and proposal management via CRM Description: * Completed undergraduate degree * Basic knowledge of Microsoft Office Suite * Intermediate Excel skills * Basic knowledge of CRM systems * Provide customer service to Curve B and Curve C clients * Perform administrative routine tasks within the commercial area, including support to consultants and managers in meeting information needs * Monitor sample inventory and request replenishment from the Marketing department for customer distribution * Register new customers and conduct credit analysis, acting as an intermediary for consultant-submitted information to the responsible department * Identify active, inactive, or lead customers with potential for business expansion, providing the team with delinquency information for collections * Monitor expiration dates of commercial proposals and renew them via CRM * Provide internal (sales team) and external customer service * Register activities in the CRM system * Perform administrative routine tasks within the commercial area, including support to consultants, managers, and directors in meeting information needs 2512100202181739849
João Silva
Indeed · HR
João Silva
Indeed · HR
