Receptionist/Administrative Assistant

Description

Job Summary: Customer reception and service, scheduling of consultations and exams, organization of the reception area and appointment scheduling system, and provision of information about services. Key Highlights: 1. Professional reception and customer service. 2. Organization of the reception area and appointment scheduling systems. 3. Customer communication via in-person visits, telephone, and WhatsApp. **About the company:** The **Doctor Prime** is a healthcare company founded with the purpose of expanding access to high-quality, affordable, and humanized medical care. Operating in multiple cities, the company offers services including urgent care, telemedicine, diagnostic tests, and home healthcare—always emphasizing speed, technology, and patient-centered care. Guided by values such as ethics, empathy, and innovation, Doctor Prime strives to deliver an efficient and effective healthcare experience, positively impacting the lives of its patients and employees. **Responsibilities:** Receiving and serving customers courteously and professionally; scheduling and confirming appointments; registering laboratory tests; providing in-person, telephone, and WhatsApp support. Maintaining organization of the reception area and appointment scheduling system; providing information about clinic services and available health plans for sale. \- Prior experience in customer service or reception \- Excellent verbal and written communication skills \- Ability to work effectively in a dynamic, multitasking environment \- Basic knowledge of appointment scheduling and medical record systems (desirable) \- Basic knowledge of Excel **Working Hours:** Monday to Friday: 8:00 AM – 4:00 PM; Saturday: 7:00 AM – 12:00 PM Employment Type: Full-time CLT Salary: R$2\.066,80 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Experience: * Administration (Preferred) * Customer Service (Mandatory) * Microsoft Excel (Preferred) Work Location: On-site