Description
Job Summary:
The professional will be responsible for general guest service, performing check-in and check-out, cash register closing, problem resolution, and reservation management with attention to special requests.
Key Highlights:
1. Comprehensive guest service through multiple channels
2. Management of check-in, check-out, and reservations
3. Problem resolution and cash register closing
General guest service via telephone, email, WhatsApp, and in person. Check\-in, check\-out, cash register closing, problem resolution, reservations. Review each daily reservation note to identify special requests, such as: extra bed, crib, floor preference
Previous experience in hospitality is a plus.
Employment type: Full-time CLT
Salary: R$2\.020,00 \- R$2\.021,00 per month
Benefits:
* Food basket
* Partnerships and commercial discounts
* Transportation allowance
Work location: On-site