Description
Job Summary:
The professional will be responsible for efficient and prompt customer service, performing cash register operations and ensuring workplace organization and cleanliness.
Key Highlights:
1. No prior experience required
2. Comprehensive training provided
3. Focus on customer service and learning
**Customer Service**
* Demonstrate efficiency and promptness during customer service;
* Take responsibility for assisting or guiding customers searching for products or services within the store environment, especially when noticing their uncertainty;
* Check product prices for customers, if necessary;
**Operations**
* Verify the initial change received during cash register opening, following the company's standard system and shift handover procedures;
* Serve customers at the cash register, scanning purchased items individually, collecting due payments, and receiving payments for additional services offered by the store;
* Organize cash, change, and cash register documents to ensure quick customer service at the register;
* Pay close attention to cash receipts to prevent shortages, overages, and counterfeit notes;
* After scanning all items individually via checkout, stand up and verify whether any items remain in the shopping cart or baskets;
* Return change directly to the customer’s hand—never leave it exposed in a visible location;
* Close the cash register at the end of the shift, recording cash, sight checks, post-dated checks, vouchers, and other items in the designated cash reconciliation form (no erasures), then submit it to the cash supervisor for verification;
* Forward check payments to the cash supervisor for credit bureau verification and customer credit status validation before acceptance;
* Always request assistance during merchandise deliveries to avoid product accumulation on the checkout counter;
* When selling cooking gas delivery service, forward the gas delivery request to the cash supervisor for customer delivery;
* Request the cash supervisor to withdraw amounts exceeding the security limit during working hours;
* Notify the cash supervisor for verification of purchases involving few items but large volumes;
* Collect and return shopping carts and baskets left at the register to their designated locations;
* Maintain cleanliness of the checkout area regardless of customer traffic;
* Inform the cash supervisor immediately upon suspecting customer dishonesty (fraud, counterfeit notes, fake money, forged documents, fraudulent credit cards, or other falsified documents) before completing payment collection;
* Remain vigilant regarding suspicious behavior within the store premises and promptly report such observations to the cash supervisor;
* Visit the FLV department daily to stay informed about product availability;
Want to launch your career or explore a new opportunity? This position is for you!
**No experience required!**
We provide **comprehensive hands-on training** to help you master all aspects of the role.
**Work Schedule:** 6 days on / 1 day off (rotating days off per schedule) — currently transitioning to a 5 days on / 2 days off schedule
We seek committed individuals eager to learn and passionate about delivering excellent customer service.
Grow with us!
**Apply now and join our team!**
Salary: R$2.267,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Commercial partnerships and discounts
* Free parking
* Meal allowance
* Transportation allowance
Selection Question(s):
* Do you reside in Valinhos or have easy access to the location?
Work Location: On-site