Description
Job Summary:
In-person, telephone, and digital customer service to provide information about products and services, support resolution of inquiries, and track orders.
Key Highlights:
1. Customer service across multiple communication channels
2. Support in resolving inquiries and order tracking
3. Internship opportunity for high school students
**Responsibilities**
* Provide in-person, telephone, or digital channel (WhatsApp, e\-mail, chat, social media) customer service;
* Provide information regarding products, services, delivery timelines, and commercial terms;
* Assist in resolving customer inquiries, requests, and complaints;
* Track orders and deliveries, ensuring smooth information flow.
**Requirements**
* Currently enrolled in high school
* Availability during morning or afternoon shifts
* Resident of Campinas
**Compensation/ Benefits**
* Monthly stipend of BRL 850.00
* Transportation allowance up to BRL 280.00
* Life insurance
**Position 01 \-** Monday to Friday 08:30 to 13:30; Saturday 08:30 to 13:00
**Position 02 \-** Monday to Friday 13:00 to 18:00; Saturday 08:30 to 13:00
Job Type: Internship
Contract Duration: 12 months
Payment: starting from BRL 1\.130,00 per month