Academy Manager

Description

**PREFERENCE FOR RESIDENTS OF VALINHOS** \* Base Salary: R$ 3\.000 fixed \+ bonus for achieving targets. \* Variable Compensation: Bonus tied to sales targets and student retention metrics. \* Benefits: Free gym access for employee and one dependent, basic food basket, transportation allowance (VT), partnership discounts with universities. Job Objective: Ensure operational excellence, team harmony, and sustainable unit growth, guaranteeing that all processes are properly executed and students receive the best possible experience. **1\. Key Responsibilities** \* Team Leadership: Coordinate and motivate the team of instructors, reception staff, and general services personnel, ensuring alignment with company culture. \* Process Management: Monitor and optimize internal workflows (sales, maintenance, cleaning, and customer service). \* Facility Oversight: Maintain facility assets and ensure proper functioning of all equipment. \* Results Orientation: Track student retention metrics and new enrollment targets. \* Conflict Resolution: Serve as the primary point of contact for resolving issues raised by students and staff, acting with fairness and authority. **2\. Requirements and Desired Profile** \* Practical Experience: Experience in people and process management is a strong advantage and will be evaluated (especially in service or retail sectors). \* Exemplary Leadership: Ability to lead by example while maintaining discipline and organization in the workplace. \* 360-Degree Perspective: Balance between attention to technical/operational details and commercial aggressiveness for growth. \* Assertive Communication: Skill in delivering feedback and interacting effectively with the public. \* Education: Completed or ongoing undergraduate degree is advantageous but not mandatory (Business Administration, Management, or Physical Education are preferred fields). Compensation: R$3\.000,00 per month Benefits: * Basic food basket * Free parking * Transportation allowance Work Location: On-site