Description
Job Summary:
This professional will investigate customer needs, perform automotive services safely and with high quality, and demonstrate products, prioritizing excellence in customer service.
Key Highlights:
1. Culture that values attitudes such as Empowerment and Customer Focus
2. Opportunity to learn, grow, and transform alongside the team
3. Appreciation of diversity and inclusion of all people
At **DPaschoal**, we believe people make the difference. More than technical experience, we value **attitudes** reflecting our culture: **Empowerment, Customer Focus, and Results Focus**.
Here, you’ll find space to **learn, grow, and transform** with us. We value **diversity** and believe everyone is welcome.
**Responsibilities and Duties**
* Investigate and identify customer vehicle needs, ensuring service aligned with the company’s value proposition;
* Perform assembly and disassembly of products and deliver sold services to customers, prioritizing safety and quality according to company technical standards;
* Promote and demonstrate DPaschoal products and services using your technical knowledge, so customers become increasingly informed about their vehicle maintenance needs and appropriate solutions;
* Acquire technical knowledge of performed services to convey confidence and transparency when communicating information to customers;
* Be proactive and report the company about possible irregularities involving customer vehicles or company equipment.
**Requirements and Qualifications**
* Completed elementary education;
* High school enrollment is a plus;
* Valid Brazilian driver’s license, category B;
* Technical experience in automotive services and customer service;
* Desired: Knowledge of the automotive sector.
**Additional Information**
We value every individual and therefore offer benefits focused on **well-being**, supporting **development**, and facilitating the **daily lives** of our employees and their families:
* Health insurance
* Dental insurance
* Meal allowance and food voucher via iFood Benefícios
* Transportation allowance
* Sempre Presente – Welcome basket for newborns, travel assistance, and life insurance
* Discounts at DPaschoal locations
* Grêmio – partnerships and discounts for well-being, sports, leisure, and educational institutions
* Wellhub – access to gyms, studios, and well-being experiences
* Discounts on new vehicles
* Drive Pass – subscription-based vehicle leasing
* Conte Comigo – support from social workers, lawyers, psychologists, and financial consultants
* Private pension plan – available after one year of employment
* Profit and Results Sharing (PLR) – subject to goal achievement
* School kit for dependents (children or stepchildren) aged 6–14 enrolled in grades 1–9 of elementary education
**DPaschoal** is undergoing constant transformation, combining tradition and innovation to deliver the best automotive solutions in Brazil. Since 1949, we have built a legacy of **trust, quality, and service**, establishing ourselves as a national benchmark. Today, we have over **2\.600 employees**, operating in more than **120 stores across 7 states**, including 18 Truck Centers.
Since 2024, we have been part of the **Stellantis** group, one of the world’s largest automobile manufacturers — reinforcing our commitment to **innovation, sustainability, and excellence**. We remain aligned with Stellantis’ global purpose and our own roots, driven by: **Passion for Service, Ethics, Trust, Quality, and Innovation**.
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