Unit Supervisor

Description

If your purpose is to inspire people to care for people, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 38 years. We have become a reference group in Diagnostic Medicine, offering over 7\.300 health services — including clinical analyses, imaging diagnostics, vaccination, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched, last year, Rita Saúde — an integrated health services platform. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture is built on an environment of respect, development, diversity, and inclusion. We have over 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. **Responsibilities and duties** * Plan and manage team work, defining work routines, customer engagement techniques, and strategies to meet goals and deadlines; * Supervise all administrative routines of the team; * Supervise general services such as mail couriers, messengers, transportation, cleaning, third-party contractors, equipment maintenance, furniture, facilities, etc.; * Be accountable for team goals and results, developing action plans and continuous improvement initiatives; * Monitor performance indicators within your area; * Plan and develop new projects, where applicable; * Share knowledge, information, and goals with the entire team; * Control unit financial activities; * Maintain relationships with customers, the market, and physicians; * Conduct local market mapping and establish partnerships with companies focused on customer acquisition and retention; * Manage organizational climate within the team, providing employees with a healthy and productive work environment; * Deliver respectful feedback; * Flag cases of underperformance to HR management; * Coordinate employee offboarding with HR, where applicable; * Ensure team adherence to company policies and standards; * Develop new leaders, where applicable; * Propose continuous improvement initiatives; **Requirements and qualifications** * Completed undergraduate degree in Biomedicine; * Intermediate Excel proficiency; * Prior experience in people/team management and biological sample collection; * Strong interpersonal skills; * Good communication skills; * Negotiation and persuasion abilities; * Flexible availability; **Additional information** * Leadership experience is a plus; * Valid driver’s license category AB required; A healthcare reference, distinguished in people management and female leadership, committed to sustainable best practices and actively engaged in the communities where it operates, Grupo Sabin was founded in Brazil’s federal capital in 1984\. It emerged from the courage and determination of two entrepreneurs: Janete Vaz and Sandra Soares Costa. Today, it comprises approximately 7,000 employees united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers health services with excellence, innovation, and socio-environmental responsibility across 354 units distributed from north to south of Brazil. Grupo Sabin’s health ecosystem integrates a business portfolio covering clinical analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive check-ups. Additionally, it includes primary health care services, contributing to population health management through coordinated care programs and pathways via Amparo Saúde and the integrated health services platform — Rita Saúde — a digital solution partnering with pharmacies, physicians, and other health professionals to promote high-quality, efficient access to healthcare. To foster entrepreneurship in healthcare, the Group launched SkyHub.Bio in 2020 — an innovation hub promoting and developing startups, encouraging partnerships, knowledge exchange, and the creation of business models grounded in science, efficiency, and customer experience to advance the healthcare sector. As a solid national company with a visionary outlook, well-established values, genuine commitment to ESG agendas, and health and wellness services supporting customers’ health journeys across Brazil, Grupo Sabin maintains the Instituto Sabin. Since 2005, the Institute has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, wellbeing, and prosperity, while fostering social innovation. Throughout this journey, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed processes aimed at bringing into our Group individuals aligned with our purpose and values. *Stay alert and avoid scams! We do not charge any fees at any stage of our selection processes.*