Job Summary: We are looking for an IT Assistant to join our team, responsible for equipment configuration, access management, and primary support for service requests. Key Highlights: 1. Opportunity to build a career in technology 2. Collaborative environment with development opportunities 3. Focus on organization, proactivity, and teamwork **Position: IT Assistant (On-site in Lucélia\-SP)** ---------------------------------------------------- We are seeking an **IT Assistant** to join our team! If you are organized, passionate about technology, and eager to build your career in this field, this opportunity is for you. ### **Main Responsibilities:** * Equipment configuration and preparation (application installation, machine formatting and maintenance); * Management of access to corporate systems and tools; * Primary support for low- and medium-complexity systemic service requests (Level 1); * Control and maintenance of IT equipment and asset inventory; * Control and tracking of invoices and bills for the IT department; * Acting as *ticket manager*, distributing and monitoring service requests with the team; * Ensuring compliance with SLAs for service delivery and operational processes. ### **Requirements:** * Currently pursuing or completed technical or undergraduate studies in Information Technology, Computer Science, Information Systems, or related fields; * Proficiency in Microsoft Office Suite; * Basic English proficiency. ### **We Are Looking For Someone Who:** * Is organized and proactive; * Has strong communication skills and a collaborative mindset; * Demonstrates enthusiasm for learning and growing within the IT field. If you want to be part of a collaborative environment offering development opportunities, send us your resume and grow with us!