Junior Support Technician (TEMPORARY POSITION)

Description

Job Summary: We are seeking a Junior Support Technician to provide user support, resolve technical issues, and deliver software and hardware support, collaborating with the IT team. Key Highlights: 1. User support and technical issue resolution 2. Software and hardware support 3. Collaboration with the IT team **We have an amazing opportunity for a Junior Support Technician in Piracicaba/SP** Positivo S+ is a technology company focused on innovative solutions across multiple sectors. We seek an engaged, passionate team of professionals committed to making a difference. **If you, like us, believe you can make a difference, join our team and grow with us!** **Main Responsibilities**: Responsible for user support Resolution of basic technical issues Software and hardware support Collaboration with the IT team **Mandatory Requirements**: 6 months of experience in technical support Experience in customer service Experience in help desk Prior IT experience is a plus **Employment Type: CLT + Benefits**: * Business hours operation — Monday to Friday, 8:00 AM to 5:00 PM. * Medical and dental plans. * Life insurance. * Meal allowance / Food voucher. * Transportation voucher. * Discount club. * Access to Wellhub (gyms) and Mente Tranquila. * Discounts on Positivo products. * University partnership. * And much more. **If you identify with this position and want to grow with Positivo S+, apply now and join our team!** Minimum Education: High School Diploma (Secondary Education) * Meal allowance or food voucher * Life insurance * Medical assistance * Dental assistance * Transportation voucher