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Key Account (KA) Specialist - E-commerce
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
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Description

Description: EDUCATION REQUIREMENTS: High school diploma. TECHNICAL COMPETENCIES: * Product or Service Knowledge; * Sales Techniques; * Market Understanding; * Effective Communication; * Negotiation; * Problem Solving; * Sales Tools Proficiency; * Sales Data Analysis; * Sales Follow-up. ORGANIZATIONAL COMPETENCIES: * Route Management; * Sales Recording and Tracking; * Logistics and Inventory Management; * Sales Tools Usage; * Contact Management; * Post-Sale Follow-up; * Customer Relationship Management; * Sales Tracking. Relationship Management: * Develop and maintain strong, trust-based relationships with key suppliers. * Serve as the primary point of contact, ensuring clear and effective communication. Strategic Alignment: * Collaborate with suppliers to understand their needs and expectations. * Ensure that communication plans, promotional calendars, and CRM activities align with agreed-upon guidelines. Performance Monitoring: * Analyze and monitor supplier performance against established targets, sales volumes, and sell-out efficiency. * Identify improvement opportunities and propose strategies to optimize performance. Action Coordination: * Coordinate and implement joint marketing and sales initiatives with suppliers, ensuring effective campaign execution. * Collaborate with internal teams to ensure e-commerce operations meet supplier expectations. Reporting and Analysis: * Prepare regular reports on supplier performance and present analyses to the E-commerce Operations Manager. * Use data and insights to inform strategic decisions and operational adjustments. * Hold monthly meetings with suppliers to review achieved results and plan the following month’s activities. * Track agreement closures and monitor for financial losses or low investment utilization. Platforms: * Ensure and monitor platform functionality to prevent order loss due to integration issues, server downtime, or similar problems. * Monitor all promotional activity planning to ensure all items, images, and prices comply with expectations. * Analyze supplier order entries from management systems to verify consistency with aligned investments. Sales Team Training and Communication: * Ensure the entire sales team is trained and informed about ongoing initiatives. 2512190202551706360

Source:  indeed View original post
João Silva
Indeed · HR

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