Making Dreams Come True is what drives us! We are a leading real estate development company in Brazil, offering a broad business model with numerous growth opportunities. On our team, you will find a positive organizational climate, a friendly environment, responsible professionals committed to results. Do these characteristics resonate with you? \#JoinBrasilTerrenos! **Responsibilities and Duties** Perform activities related to data entry into systems, customer service, collections, debt renegotiations, issuance of payment slips, and general administrative support. Provide in-person or telephone customer service, ensuring problem resolution and clarifying various doubts regarding products, prices, deadlines, among others; Conduct collections, recover receivables, operate the WhatsApp bot for message sending; Support customers by acting as a facilitator in the Company × Consumer relationship, as well as supporting the sales team by providing information; Analyze, propose solutions, and implement actions enabling continuity of rights assignment processes, contract cancellations, debt renegotiations, collections, land reactivations, and request opinions from management or other related departments, aiming for accuracy and quality in all actions; Enter various information into the system, generate payment booklets, arrange for printing, and sort them for subsequent delivery to customers; Reactivate canceled land plots; Monitor newspaper notice publication; Verify procedures and documents related to contract terminations, negotiations, and customer transfers; Generate land plot clearance certificates for customers; **Requirements and Qualifications** High school diploma required; Basic Microsoft Office skills; Customer service experience required. **Additional Information** Considering the well-being of our employees, Brasil Terrenos offers the following benefits: * Meal allowance; * Transportation allowance; * Life insurance; * Dental plan; * Total Pass; Working hours: **8:00 AM to 6:00 PM Monday through Thursday, and 8:00 AM to 5:00 PM on Friday.** Brasil Terrenos **is one of the largest companies in the field of urban planning and development in the country**. With 22 years in the real estate market, the company manages and coordinates over 120 real estate projects, including subdivisions and gated communities, and plans to launch an additional 150,000 new land plots across Brazil. Present in 17 states and 87 cities, it has already launched over 197,000 properties and fulfilled thousands of dreams. In the coming years, more than 150,000 land plots will be launched.
João Silva
Indeed · HR
João Silva
Indeed · HR
