Description: Requirements and qualifications: * Completed high school education; * Proficiency in Microsoft Office suite; * Availability to work on a rotating 12x36 schedule — 6:00 AM to 6:00 PM; * Customer service experience is considered an advantage; * Proactive attitude, high energy, innovative mindset, and leadership spirit. Your challenges will include: * Monitoring and tracking trips; * Managing claims related to losses, damages, and incidents; * Providing inbound and outbound customer support—including clients, partners, and suppliers—regarding clarifications and guidance on tracked or monitored trips; * Operating internal systems (SGR, Rastrear 4.0, SIL). 2512040202181901266