**Our Essence:** Our mission is to **delight and make people's lives easier**. To achieve this, we guide our actions by the values of **Integrity, Quality, Sustainability, and Valuing People**, aiming to **be recognized as the best children's apparel company in the markets where we operate**. How about learning more about this opportunity and delighting us with your application? **About the position:** We are looking for a professional to join our customer service team (SAC), acting with empathy, agility, and focus on solutions. You will be responsible for ensuring a positive experience for the consumer, addressing their questions, suggestions, and requests. ### **Your day-to-day responsibilities:** * Attend to customers and seek efficient and effective solutions, aiming to resolve customer inquiries and receive their suggestions; * Record service protocols based on information received from the customer; * Send the request record to the appropriate department in order to resolve and respond to the consumer/customer. ### **What do we expect from you?** * Pursuing a degree in Business Administration, Marketing, or related fields; * Experience in customer service; * CRM experience will be a differentiator. ### **Here, we value professionals who identify with the** **children's segment** **and who are** **passionate about children****, after all, everything we do is for them!** ### **How to apply?** Register your resume and monitor communications via e\-mail – remember to also check your **spam or junk mail folder**. ### **Benefits that delight** * Profit sharing program (according to current policy) * In-house clinic * Health plan (with co-payment) * Free dental plan * Pharmacy card * Advance of up to **50% of the 13th salary** * Free life insurance * Attendance bonus card of up to **BRL 250.00/month** * And much more! * **Inclusion** All our positions are open to **people with disabilities and INSS rehabilitation beneficiaries**. Come be part of our story! **\#kylegaltrabalharaqui** \#kylegaltrabalharaqui.